Catering SALES Manager NF3*

Marine Corps Community Services Job Opportunity

Marine Corps Community Services (MCCS) is seeking dedicated professionals to join our team. MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors, and volunteers who keep the organization functioning smoothly and effectively.

Responsibilities include planning, directing, and supervising the catering and events program at the Officers' Club, Semper Fi Catering, and Events Center. The role involves acquiring new sales leads while maintaining current sales and client relationships. Assists in setting goals and budgets for the catering and events program. Reviews the financial status of the assigned department and recommends changes to increase profitability. Ensures compliance with all local, state, and federal laws regarding food quality, safety, as well as internal policies and procedures. Drives process improvement strategies to enhance customer service while maintaining operational profitability and efficiencies. Monitors and optimizes controllable costs to increase revenue. Plans and coordinates special catering events such as membership affairs, command functions, cultural events, balls, etc. Meets with clients to discuss requirements and explains services offered. Makes recommendations, if needed. Costs out functions, prepares contracts, signs and obtains clients' signatures, and collects deposits. Supervises events as required. Coordinates food and beverage needs with appropriate club personnel. Arranges required supplies, decorations, equipment, and personnel. Maintains private party book and contract file. Follows-up with client evaluation of services rendered. Promotes catering program marketing plan. May establish catering prices. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity. Develops long-range plans in conjunction with internal operating directives and exercises internal personnel management authorities as delegated by the higher-level supervisor. Supervises Event Coordinators directly. Counsels and trains employees, schedules and directs work, appraises work performance. Approves or disapproves leave, and personnel actions. Involved with recruiting effort and oversees hiring selection criteria and new employee onboarding and job training. Provides exceptional customer service, and upholds high service standards using respect, courtesy, professionalism, and teamwork. Takes initiative to solve problems quickly but recognizes when to seek assistance to resolve issues. Collaborates in a professional, supportive, and proactive manner. Checks for satisfaction on the quality of services provided. Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance. Performs other related duties as assigned.

Requirements include five years of experience demonstrating knowledge of standardized mess/club or comparable catering & events practices, procedures, and pricing. A Bachelor's degree in Hotel/Restaurant Management is preferred. Must possess knowledge of food and beverage operations to include catering sales techniques and banquet operations. Ability to coordinate with various workstations to satisfy customer catering and party requirements, with the ability to demonstrate tact and diplomacy in dealing with clients, subordinates, and managerial personnel. Knowledge of methods and procedures for purchasing required food products, including proper storage to prevent spoilage and pilferage. Ability to prepare reports and complete simple contractual arrangements. Must have basic knowledge in Microsoft office and be able to communicate effectively both orally and in writing.

Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: . As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. Individuals selected from this announcement may be changed to part-time or full-time at management's discretion without further competition. All online applications must be received by 1159PM Eastern Time (ET) on the closing date listed in the job posting.