Clinical Sales Specialist II

Clinical Specialist II

The Clinical Specialist II is an advanced level position with a primary focus in large hospital systems. The Clinical Specialist II is responsible for supporting Masimo Products and maintaining customer relationships with a variety of clinicians and other key stakeholders. The Clinical Specialist II is a proactive member of the Masimo Clinical Team and works in partnership with internal and external customers. This is an advanced level role.

Duties & Responsibilities:

• Consults with healthcare partners and skilled clinicians to identify solutions that consistently deliver optimal care at a lower cost through automating patient management across the continuum of care with Masimo products, measurements, and data.
• Works with Masimo Account Manager to develop and execute a strategy to support the customer's strategic initiatives.
• Consults on workflow solutions to minimize disruption and maximize efficiency.
• Uncover opportunities to expand Masimo solutions.
• Work with account manager to meet territory sales objectives.
• Develops and maintains an on-going partnership with Masimo customers to meet or exceed their expectations with a primary focus in large hospitals or health systems.
• Ability to prioritize and plan independently, as well as with sales and CS team members to meet the goals of the company and attain customer satisfaction/loyalty.
• Provides advanced troubleshooting and product support.
• Overnight Travel is required (50% or more).
• Performs the Project Management Role, Lead Clinical Specialist Role, or Clinical Specialist Resource Role for on-site implementations, evaluations, and additional projects.
• Performs special projects as requested.
• Additional duties as assigned.

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• Minimum of 5 years' experience.
• Exceptional written, oral and interpersonal skills.
• Must be PC literate.
• Excellent organizational skills.
• Ability to work independently.
• Independent problem solving skills.
• Ability to travel extensively.
• Must meet current state and/or professional license requirements.

Preferred Qualifications:

• At least 2 years' critical care or related clinical experience.
• Leadership experience.
• Track record of creating close client relationships and looked upon by customers as a trusted advisor.
• Registered Respiratory Therapist or Registered Nurse.

Education:

• Registered Respiratory Therapist or Registered Nurse preferred.

Physical requirements/Work Environment:

• This position primarily works outside of a traditional office environment, making frequent customer contact on a daily basis.
• It requires frequent sitting, standing, walking, and lifting (must be able to lift a minimum of 50 pounds).
• Daily use of a computer and other computing and digital devices is required.
• May stand for extended periods when facilitating meetings or walking in the facilities.
• Must be able to travel extensively (both domestically and locally), so the ability to operate a motor vehicle and maintain a valid Driver's license is required.
• Must have a valid Driver's license with a driving record that meets company's insurance requirements.
• The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods.
• Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

Masimo is an Equal Employment Opportunity Commission / Affirmative Action employer. We encourage Minorities, Females, Disabled and Veterans to apply.