Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Summary: This role will be fully remote/work from home. This position is an entry-level sales position responsible for retaining and growing UPS's Small Package Healthcare business. This position performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. This position researches the competitive environment and uses product knowledge to generate solutions that meet customer's needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers' businesses and account information to develop appropriate selling and pricing strategies. This position makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions.
Responsibilities: Responds to and resolves customer inquiries, complaints, and issues. Coordinates opportunities and strategies with other team members. Maintains knowledge of UPS products and services to develop appropriate sales solutions. Reviews customer shipping practices to ensure contractual compliance. Determines customer discounts and writes new contracts. Educates customers on UPS's service channels to expedite problem resolution. Provides compelling value proposals to potential and existing customers.
Qualifications: Experience using Microsoft Office products or equivalent software. Bachelor's Degree or international equivalent - Preferred. UPS and/or business-to-business or business-to-consumer sales experience - Preferred.
Compensation: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $20.70/hour to $38.45/hour. Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. Hired applicants may be eligible for medical/prescription drug coverage, dental coverage, vision coverage, flexible spending account, health savings account, dependent care flexible spending account, basic and supplemental life insurance & accidental death and dismemberment, disability income protection plan, employee assistance program, 401(k) retirement program, vacation, paid holidays and personal time, paid sick and family and medical leave time as required by law, and discounted employee stock purchase program.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.