Kiehl's Since 1851 - Hillsdale Shopping Center - san Mateo, CA - Full - time Skincare Sales

Kiehl's Since 1851, Keyholder

For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop and Youth to the People. Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

What You Will Do:

We have an exciting opportunity to join the Kiehl's family as a Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Delivers a best in class experience to customers

Upholds standards of customer service excellence

Leader in productivity

Regular attendance and timeliness for all scheduled shifts

Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team

Enforce company policies and procedures

Perform open and close procedures for the store

Provide training to new store employees

Effectively execute visual directives, education selling tools and customer service standards

Perform other job-related duties as assigned

What We Are Looking For:

Required Qualifications:

Retail and/or cosmetic experience preferred

Prior key holder experience preferred

Customer service experience

Communication skills

Analytical skills

Basic computer skills

Must be willing to work 2 closing shifts per week and 2 full weekends per month

High School Diploma or GED required

Must be 18 years or older

Preferred Qualifications:

Bilingual: Spanish or Mandarin

Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

What's In It For You:

Salary Range: $19-$20.50

Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products)

Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)

Employee Resource Groups (Think Tanks and Innovation Squads)

Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment.