Manager, Group Sales - Intercontinental San Francisco

Job Opportunity At IHG Hotels & Resorts

Oversee and implement all sales activities for a specific area of responsibility or market segment, including developing new accounts, maintaining existing accounts, and implementing sales strategies. Every day is different at IHG, but you'll mostly be:

• Selling hotel room nights through direct client contact; maintaining a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
• Achieving personal and team sales goals as assigned.
• Implementing hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community.
• Developing and maintaining good relationships with officials and representatives of local community groups and companies, and attending out-of-town conventions and trade shows to promote new business and increase sales for the hotel.
• Producing monthly reports and sales forecasts for assigned area of responsibility.
• Actively participating in forecasting and goal setting. Participating in the annual budget process, and development of sales and marketing plans.
• Promoting teamwork and quality service through daily communication and coordination with other departments.
• Reviewing the daily business levels, anticipating critical situations, and planning effective solutions in conjunction with department heads to best expedite these situations.
• Interacting with outside contacts: guests, airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic, and international markets, and other contacts as needed (professional organizations, community groups, local media). May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.
• Performing other duties as assigned. May serve as "manager on duty" as required.

What we need from you:

• Minimum of two years of experience working in a hospitality or hotel sales and marketing setting. Prior experience in group sales preferred.
• Bachelor's degree in marketing or related field, and/or an equivalent combination of education and experience.
• Above average English communication skills - both verbal and in writing. Knowledge of other language is preferable.
• Fitness - ability to frequently stand up or move within and outside of the facility.
• Strength - ability to carry or lift items weighing up to 25 pounds, regularly handling smaller objects.
• Rapport - communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees, and third parties that reflects highly on the hotel, the brand, and the company.
• Flexible - night, weekend, and holiday shifts are all part of the job.
• Math - basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Critical thinking - problem solving, reasoning, motivating, organizational, and training abilities are used often.
• Ability to travel to attend workshops, tradeshows, conventions, etc.
• A valid driver's license.

What you can expect from us:

The hourly pay range for this role is $40.00 to $50.00. This role is eligible for bonus pay. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.