Senior Event Sales Manager | Benefits Include: 401K, Stock Purchase Plan, And MANY MORE!

Job Opportunity at Grand Hyatt at SFO

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco. Boasting more than 14,000 square feet of flexible event space spread across 18 unique meeting rooms, our SFO airport hotel is the perfect venue for the next meeting or corporate function. We ensure all meeting requirements are met with our customizable room layouts and diverse catering options, all conveniently located at San Francisco Airport.

The Senior Event Sales Manager is responsible for driving revenue through the proactive sales, planning, and execution of meetings, events, and social functions at the hotel. This leadership-level role focuses on high-value accounts and complex events, working closely with internal departments to deliver exceptional service and memorable guest experiences. The ideal candidate is a highly motivated sales professional with extensive experience in hotel event sales, strong client relationship skills, and a proven track record of achieving sales goals. This position also provides mentorship to junior team members and contributes to strategic sales planning.

Key responsibilities include:

• Proactively solicit and secure new business for meetings, corporate events, banquets, and high-end social functions through direct sales, networking, and lead follow-up.
• Manage a portfolio of key accounts and high-revenue groups, maintaining strong, long-term relationships.
• Prepare detailed proposals, conduct site inspections, negotiate contracts, and finalize event arrangements in alignment with brand standards and profitability goals.
• Collaborate with the Banquets, Culinary, Engineering, Valet, and Operations teams to ensure seamless execution of events.
• Act as a liaison between clients and internal departments throughout the event lifecycle—from planning to post-event follow-up.
• Meet and exceed individual and departmental sales and revenue targets.
• Utilize event sales software (e.g., Envision, Delphi, Opera Sales & Catering, or equivalent) to maintain accurate client and booking records.
• Participate in business reviews, forecasting, and revenue strategy meetings.
• Represent the hotel at trade shows, networking events, and client functions.
• Provide guidance and support to other colleagues within and outside of the sales and events department, fostering a collaborative and high-performance team environment.
• Stay current on industry trends, competitor offerings, and market demands to inform sales strategy.

This position has a salary range from $85,000-$95,000. We offer excellent benefits including free room nights, discounted room rates, medical, dental, and vision insurance, 401K with company match, paid time off, paid family bonding time, adoption assistance, tuition reimbursement, free colleague meals, employee stock purchase plan, and discounts at various retailers.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Preference for Hyatt experience.
• Minimum 3–5 years of progressive experience in event sales within a full-service hotel or resort environment.
• Strong background in both corporate and social event planning.
• Proven success in meeting or exceeding sales goals and revenue targets.
• Proficient in sales and catering software systems.
• Excellent written and verbal communication skills.
• Strong negotiation, presentation, and client relationship management skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required by event demands.
• Knowledge of local corporate and social markets.
• Prospecting and account management skills that include scheduling follow-up calls, site tours, and office visits.
• Ability to manage multiple complex events simultaneously with a high level of detail and professionalism.
• Passion for delivering personalized, high-touch client service.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Hyatt is an equal employment opportunity and affirmative action employer.

Primary Location: US-CA-San Francisco

Organization: Grand Hyatt at SFO

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: SAN034158

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.