Head Sales

Strategic Leadership & Revenue Growth

Develop, implement, and manage comprehensive sales strategies to achieve short-term and long-term revenue goals.

Identify and prioritize high-value business opportunities across target industries and sectors.

Set aggressive but attainable targets for the sales team and provide coaching and motivation to exceed them.

Lead Generation & Business Expansion

Drive lead generation efforts through direct outreach, partnerships, referrals, and inbound channels.

Explore upselling and cross-selling opportunities to maximize customer lifetime value.

Monitor onboarding of new customers to ensure a seamless transition and early satisfaction.

Client Relationship Management

Foster strong, long-term relationships with clients, ensuring retention and renewal.

Engage directly with key clients to understand their evolving needs, challenges, and feedback.

Lead high-level negotiations and finalize commercial agreements that reflect customer value and business goals.

Market Intelligence & Strategy

Analyze industry trends, market shifts, and competitive dynamics to inform sales strategy and positioning.

Develop pricing structures, product messaging, and promotional tactics that reflect market demand.

Use data-driven insights to refine outreach and improve conversion performance.

Sales Performance & Reporting

Establish and monitor key performance indicators (KPIs) for the sales team.

Track performance metrics, forecast sales pipelines, and prepare monthly, quarterly, and annual reports.

Regularly review team outcomes and adjust plans to optimize productivity and results.

Cross-Functional Collaboration

Collaborate with marketing to align campaigns with sales goals and create powerful lead nurturing strategies.

Liaise with customer success teams to ensure quality onboarding and after-sales support.

Partner with legal and finance to finalize contracts and drive risk-free revenue.

Interface with technical teams to provide feedback on product improvements based on client input.

Team Management

Lead and grow the sales team through recruiting, onboarding, training, and performance management.

Promote a results-oriented and customer-centric culture.

Organize weekly briefings and monthly reviews to align execution with strategy.

Requirements

5+ years of experience in sales, business development, or a related field, preferably in the fintech or payments industry.

Proven track record of driving revenue growth and expanding customer bases.

Deep understanding of the Nigerian fintech industry, including market trends, competitors, and regulatory requirements.

Excellent sales, business development, and communication skills.

Ability to work independently and as part of a team.

Strong analytical and problem-solving skills.

Proficiency in Microsoft Office and CRM software.

Fluency in English; additional languages spoken in Nigeria an asset.

Benefits

Industry Standard