Sr. Executive/ Assistant Manager – Sales Support

Tasks & Responsibility:

Timely action on customer Inquiry and Quotation on business opportunities.
Coordination with pricing team and overseas to improve TAT of quote and business conversion.
Maintain Inquiry log on day to day basis with proper and accurate feedback from sales and customers.
Analyzing quote log and presenting it to products and RSM's or Sales managers for understanding the areas where improvement is required.
Preparation of reports pertaining to sales management system.
Maintain good business relationship with customers and internal stake holders.
Bridge the gap between sales persons & product to achieve better conversion.
Assisting sales team to achieve target on bringing new customers onboard and maximizing the revenue of sales.
Supporting sales in all the backend activities required for an account like KYC documents, SOP, customer activation etc.
Supporting sales team by providing sales leads and internal co-ordination.
Co-ordination with operations, pricing, system and other relevant department to facilitate the smooth functioning of sales and customer retention.

Level of Education: Graduate in any discipline. Post Graduate preferred.
Working Experience: 5-8 years of experience in sales coordination in freight forwarding industry.
Special Knowledge:
Computer basic knowledge
MS Office Know how in operational systems (Alfresco, Jasper, SPOT)
English language (business fluent)
Modern ppt & excel concepts, techniques and project management
Professional expertise in evaluation processes
Direct Field Sales and Field Sales Management
Experience and proven track record required Experience creating and implementing successful sales process/methodology/ sales playbook initiatives
Personal Qualification:
An eye for detail Self-motivated,
self-developing and goal-oriented person
Structured and organized Good analytical and decision making skills
Excellent communication and presentation skills Assertive, persistent, objective and able to work under pressure
Willingness and ability to travel Strong overall business and commercial acumen