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Sales Team Lead - Remote Eligible

Develop strategies to enhance customer service and improve team performance metrics.
RemoteLondon
Senior
1 month ago
Carwow

Carwow

Carwow connects car buyers with dealers quickly and easily, making the process of buying a car simple and enjoyable.

✨ About The Role

- The Sales Team Lead will oversee the performance and productivity of a team of Sales Executives, ensuring they meet their targets and KPIs. - This role involves close collaboration with priority dealers to ensure their needs are met and customer satisfaction remains high. - The candidate will be responsible for developing and implementing strategies to enhance customer service and account management. - Regular feedback and coaching will be provided to team members to help them improve their performance. - The role requires a detailed understanding of priority accounts, analyzing their performance to determine effective strategies.

âš¡ Requirements

- The ideal candidate will have a proven track record in team management, showcasing their ability to lead and motivate a team effectively. - Exceptional communication skills are essential for building and maintaining strong relationships with priority dealers and ensuring customer satisfaction. - A deep understanding of customer service and account management is crucial for identifying areas for improvement and implementing effective strategies. - The candidate should be proactive in monitoring team performance and providing regular feedback to help team members enhance their skills. - Staying updated with industry trends and best practices is important for fostering continuous improvement within the team.
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Sales Team Lead - Remote Eligible
RemoteLondon
Sales
About Carwow
Carwow connects car buyers with dealers quickly and easily, making the process of buying a car simple and enjoyable.