Aftermarket Sales Consultant

Caterpillar Hydraulic Portfolio Sales Representative

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Aftermarket team is responsible for partnering with our dealer network to execute parts sales strategies within a varied territory. This is an exciting and diverse market to operate within, and this position is key to driving strong business outcomes for Caterpillar Hydraulic Portfolio within Africa.

This position works as a key member of the wider team in providing product and commercial expertise to our dealers as well as internal Caterpillar departments. The successful candidate will be supported in growing their industry expertise specific for the market segment and partner with relevant stakeholders to pursue commercial opportunities within that space.

About The Role / What You Will Do:

• Complex analysis work, identifying and resolving strategic commercial problems and recommending strategic actions to meet business targets
• Consulting with product groups, districts and dealers in developing and implementing customer solutions designed to maximize product value and price
• Represent the division on sales issues relating to the products/markets
• Provide active consultative services to Caterpillar dealers, product groups, other enterprise partners and customers as required
• Analyse and interpret sales trends, demand fluctuations and customer requirements
• In collaboration with our District Offices and Dealers, attend industry shows, customer programs, product training and other regional sales initiatives

What You Have - Skills And Experiences:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.

Proactiveness and Ownership: Being a self-starter who is autonomous and doesn't wait to be told what to do or to get pulled in to resolve a situation is critical.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Critical Thinking: Knowledge of the decision-making process and associated tools and techniques: ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications & Negotiating: Understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Business Development: Knowledge of business development tools, techniques and approaches: ability to explore and develop potential areas of business growth for the organization.

What Will Put You Forward:

• Electrical / Mechanical Engineering degree or relevant experience
• Broad understanding of commercial deals within Mining or Construction/Quarry industries
• Minimum 5 years of Hydraulics experience
• Proficiency in English (spoken and written) - French is an added advantage

What We Offer:

• An exciting full-time job at an innovative global Leader
• A contract of indefinite duration
• A salary that matches your work experience and knowledge
• Supplementary vacation in addition to statutory vacation entitlements
• A comprehensive package of insurance, supplemented with benefits
• A company with individual opportunities for training, development and growth

How We Support You (Employee Benefits): Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

Additional Information:

• Onsite, five days a week in Kempton Park, Johannesburg.
• Ability to travel up to 40%
• Relocation will not be supported.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.