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Sales Contact Center Onboarding Consumer Representative

Act as a CDW ambassador for new customers during their first interaction.
Chicago
Entry Level
2 weeks ago
CDW

CDW

CDW is a leading multi-brand technology solutions provider for various sectors.

Job is no longer active

✨ About The Role

- The Sales Contact Center Onboarding Consumer Representative will be responsible for handling inbound calls and digital requests from new and repeat customers. - This role requires acting as a CDW ambassador, ensuring a great first impression and a best-in-class customer experience. - The representative will manage the logistics of account setup and assist with order processing during the first transaction. - Collaboration with internal departments is necessary to resolve customer issues and provide comprehensive support. - Meeting or exceeding individual and team performance metrics is a key responsibility of this position.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent and at least one year of call center experience. - A background in sales, with a minimum of one year of experience, is essential for success in this role. - Strong verbal and written communication skills are crucial for effectively engaging with customers. - The candidate should possess excellent organizational and time management skills, with the ability to multitask in a dynamic environment. - A positive attitude and persistence are important traits for overcoming challenges and providing exceptional customer service.
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Sales Contact Center Onboarding Consumer Representative
Chicago
Sales
Job is no longer active
About CDW
CDW is a leading multi-brand technology solutions provider for various sectors.