Inside Sales Specialist - North America (remote) - Remote Eligible

Inside Sales Specialist - North America (Remote)

Are you looking to make your next career move? CellCarta, a Contract Research Organization, is hiring an Inside Sales Specialist to join our dynamic team. As an Inside Sales Specialist, you will have the opportunity to use your expertise and skills to ensure that our services meet the highest industry standards. Come work with a team of talented individuals who are committed to making a positive impact on human health and well-being. Apply today and take the first step towards an exciting new career with CellCarta!

The Inside Sales Specialist (ISS) will be responsible for driving new business by qualifying leads and prospecting external customers (pharma and biotech partners) for a potential new business focused on assay development, validation, and clinical sample analysis projects. The ISS will work with our talented commercial team to research and build a pipeline, identify target accounts, and help develop efficient methods of outreach to external customers (pharma and biotech partners) for potential new business. You will be assigned to support a region and the Business Development team that sell CellCarta's services and will support the implementation of sales campaigns and strategies for accounts in the assigned territory.

Responsibilities More specifically, you will participate in the following:

• Achieve quarterly and annual lead generation goals as outlined in the sales incentive comp plan;
• Handle inbound client emails and calls, qualify leads, and grow client relationships at the appropriate levels;
• Collaborate effectively with the Business Development team, bringing potential opportunities to their attention;
• Effectively transfer accounts and client information to the Regional Business team;
• Expand client requests upselling for the business unit when possible;
• Provide sales activity reports to management on a regular cadence;
• Develop client call cycle to achieve objectives and sales plan;
• Provide general intelligence on key competitors;
• Sell the business unit's capabilities leveraging the differentiation framework;
• Collaborate with companywide resources to achieve superior customer satisfaction;
• Organize and hosts client visits if required;
• Uses Salesforce CRM to manage internal communication and document territory and client information as required;
• Ensures Salesforce CRM is maintained to a high standard of data integrity, managing Leads and Campaigns;
• Maintain frequent email and phone contact with clients to grow and expand business relationships;
• Leverage Marketing, SMEs, and Customer Service and Support Staff to support client discussions and heighten clients' awareness of business unit services;
• Create leads from literature and industry events including peer-reviewed journals, poster/symposium presenters, and attendee lists, as well as from other sources as necessary;
• Perform other duties or projects as assigned by management.

Education

• Bachelor's degree in life science or business field preferred.

Main Requirements

• Moderate industry knowledge;
• Functional scientific/technical expertise in specific areas of laboratory diagnostics/genomics/biology;
• Commercial/Inside Sales experience with knowledge of Marketing Analytics;
• Experience with Salesforce.com, Pardot, Apollo, and similar tools;
• Strong attention to detail;
• Excellent writer and verbal communicator;
• Excellent organizational and multi-tasking abilities;
• Demonstrated initiative, self-motivation, and self-discipline.

Working Conditions

• Regular working hours: Monday to Friday, 9:00 AM - 5:00 PM;
• This is a remote position; however, candidates must reside on the East or West Coast of the United States.

Benefits

We offer a wide range of benefits including:

• Competitive Wages;
• Competitive wages: $75,000 to $85,000 USD;
• Medical, dental, and vision benefits;
• 401k retirement savings plan with a healthy match;
• Vacation and sick time;
• Career development opportunities;
• Continuing education.

About CellCarta

CellCarta is a leading provider of specialized precision medicine laboratory services to the biopharmaceutical industry. Leveraging its integrated analytical platforms in immunology, histopathology, proteomics, and genomics, as well as related specimen collection and logistics services, CellCarta supports the entire drug development cycle, from discovery to late-stage clinical trials. The Company operates globally with facilities located in Canada, USA, Belgium, Australia, and China.

Joining CellCarta means working with dedicated professionals who are focused on achieving our mission of impacting the future of patient therapy. We make a difference in the lives of patients around the world!

Join us as we make an impact on patient therapy!