Inside Sales Specialist - North America (remote) - Remote Eligible

Inside Sales Specialist - North America (Remote)

Are you looking to make your next career move? CellCarta, a Contract Research Organization, is hiring an Inside Sales Specialist to join our dynamic team. As an Inside Sales Specialist, you will have the opportunity to use your expertise and skills to ensure that our services meet the highest industry standards. Come work with a team of talented individuals who are committed to making a positive impact on human health and well-being. Apply today and take the first step towards an exciting new career with CellCarta!

The Inside Sales Specialist (ISS) will be responsible for driving new business by qualifying leads and prospecting external customers (pharma and biotech partners) for a potential new business focused on assay development, validation, and clinical sample analysis projects. The ISS will work with our talented commercial team to research and build a pipeline, identify target accounts, and help develop efficient methods of outreach to external customers (pharma and biotech partners) for potential new business. You will be assigned to support a region and the Business Development team that sell CellCarta's services and will support the implementation of sales campaigns and strategies for accounts in the assigned territory.

Responsibilities more specifically, you will participate in the following:

• Achieve quarterly and annual lead generation goals as outlined in the sales incentive comp plan;
• Handle inbound client emails and calls, qualify leads, and grow client relationships at the appropriate levels;
• Collaborate effectively with the Business Development team, bringing potential opportunities to their attention;
• Effectively transfer accounts and client information to the Regional Business team;
• Expand client requests upselling for the business unit when possible;
• Provide sales activity reports to management on a regular cadence;
• Develop client call cycle to achieve objectives and sales plan;
• Provide general intelligence on key competitors;
• Sell the business unit's capabilities leveraging the differentiation framework;
• Collaborate with companywide resources to achieve superior customer satisfaction;
• Organize and hosts client visits if required;
• Uses Salesforce CRM to manage internal communication and document territory and client information as required;
• Ensures Salesforce CRM is maintained to a high standard of data integrity, managing Leads and Campaigns;
• Maintain frequent email and phone contact with clients to grow and expand business relationships;
• Leverage Marketing, SMEs, and Customer Service and Support Staff to support client discussions and heighten clients' awareness of business unit services;
• Create leads from literature and industry events including peer-reviewed journals, poster/symposium presenters, and attendee lists, as well as from other sources as necessary;
• Perform other duties or projects as assigned by management.

Education

• Bachelor's degree in life science or business field preferred.

Main Requirements

• Moderate industry knowledge;
• Functional scientific/technical expertise in specific areas of laboratory diagnostics/genomics/biology;
• Commercial/Inside Sales experience with knowledge of Marketing Analytics;
• Experience with Salesforce.com, Pardot, Apollo, and similar tools;
• Strong attention to detail;
• Excellent writer and verbal communicator;
• Excellent organizational and multi-tasking abilities;
• Demonstrated initiative, self-motivation, and self-discipline.

Working Conditions

• Regular working hours: Monday to Friday, 9:00 AM - 5:00 PM;
• This is a remote position; however, candidates must reside in Eastern Canada.

Benefits

We offer a wide range of benefits including:

• Competitive Wages;
• Vacation and Personal Days;
• Comprehensive Group Insurance Plans;
• RRSP Contribution with Employer Matching;
• Employee Annual Incentive Plan (EAIP);
• Dialogue Telemedicine Service and Employee Assistance Program (EAP);
• OPUS & Cie Contribution;
• Parking Reimbursement;
• Referral Program;
• Career Advancement Opportunities.

About CellCarta

CellCarta is a leading provider of specialized precision medicine laboratory services to the biopharmaceutical industry. Leveraging its integrated analytical platforms in immunology, histopathology, proteomics, and genomics, as well as related specimen collection and logistics services, CellCarta supports the entire drug development cycle, from discovery to late-stage clinical trials. The Company operates globally with facilities located in Canada, USA, Belgium, Australia, and China.

Joining CellCarta means working with dedicated professionals who are focused on achieving our mission of impacting the future of patient therapy. We make a difference in the lives of patients around the world!

The information collected to review your application will be processed by the human resources services of CellCarta Biosciences Inc. and its affiliates (collectively, "CellCarta"). The legal basis for this processing is the legitimate interest of CellCarta to evaluate the suitability of candidates for the roles available at CellCarta.

CellCarta will only process that information which is necessary to evaluate your application. This information includes identifying information such as your name, address, email address and phone number, as well as information about your education and professional experience, including previous positions and your CV. Such information is required for us to complete your applicant file, assess your suitability for the role and comply with applicable laws. CellCarta may obtain personal information from other sources, such as during reference, background, or employment checks, with your permission, and from third party sources such as recruitment and assessment sites or professional social media sites, in each case only if such information is relevant to reviewing your application. Your personal information will be retained only for so long as reasonably necessary and in accordance with applicable laws. This information will be processed confidentially and only accessed by those who have a need for the recruitment process. Please note that the information comprising your applicant file may be processed in a country that is not where you are located (for example, you might be in the European Economic Area or Québec, Canada, whereas your applicant file may be reviewed by CellCarta in the United States). If you are offered and accept employment with CellCarta Biosciences Inc. or one of its affiliates, the information collected will become part of your employment record.