Route Sales & Service Apprentice

Route Sales & Service Apprentice Technician

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.

Company perks include an hourly rate starting at $20; compensation is based on experience and certifications. There is a level up training program which includes bonus when you become a billable technician. Additionally, there is an education & certification reimbursement program, referral bonuses starting at $1,000 per referral, comprehensive medical plan options, including dental and vision, a 401K plan with company match, generous paid time off, paid holidays, and paid parental leave, management opportunities, opportunities for overtime with incentives, company giveaways, opportunities for community service and charity involvement, and work at a mission-driven company focused on people.

What you will be doing includes learning how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products. You will troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products. You will train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually. You will maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns. You will spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks. You will maintain equipment and tools necessary to safely perform the job. You will evaluate customer site for additional equipment and services that customer may require. You will work in compliance with the company's safety program. You will observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution. There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. You must be comfortable with heights, working on ladders or lifts, or in confined spaces.

Qualifications include an entry level position, the ability to calculate basic math including fractions, decimals, and percentages. You must possess the knowledge and ability to understand and operate basic computer functions, operating systems, and software applications such as Windows, Word, Apple IOS, Android, and Outlook. In addition, required to learn and use industry specific devices and software. You must currently have a valid U.S. driver's license.

Ideal qualities include previous experience working a business-to-business route which requires upselling and heavy customer interaction, experience in a related skilled trade, acute attention to detail, strong mechanical and technical aptitude, highly organized and detail-oriented, problem-solving skills, and excellent verbal and written communication and interpersonal skills.