High Jewelry Sales Advisor

High Jewelry Sales Advisor

More than 90 years after the creation of its first High Jewelry collection, CHANEL continues to illuminate women with exceptional Jewelry and Watch creations. As a true symbol of elegance and modernity, CHANEL Watch & Fine Jewelry today offers bold and distinctive collections, designed to enhance every silhouette.

As part of the opening of our new Fine Watch and Jewelry space within the upcoming CHANEL Boutique in Zurich, we are building a passionate team that embodies the spirit of the House. We are looking for a High Jewelry Sales Advisor who will personify the CHANEL spirit and provide each client with a personalized, warm, and memorable experience.

What Impact Can You Create At Chanel?

Welcome, accompany, and inspire each client along a unique journey, delivering service excellence and creating exceptional moments within the Boutique.

Advise with High Jewelry and High Watchmaking expertise, sharing your in-depth knowledge of gemology, High Jewelry artistry and CHANEL's heritage. Offering insightful, bespoke recommendations for special occasions and unique personal moments.

Convey the audacity, style, and dream of CHANEL through your storytelling skills and your deep knowledge of the House, its heritage, and its exceptional craftsmanship.

Build loyalty and develop a discerning clientele by providing attentive service, confidential follow-up and extending the CHANEL experience beyond the boutique, including private appointments and exclusive events.

Drive Commercial Excellence, achieve and exceed sales goals by leveraging your network, expertise, and passion for High Jewelry, seizing every opportunity to grow the boutique reputation and the performance of all our collections.

Ensure operational excellence by participating in client transactions, after-sales service, stock management and maintaining the impeccable appearance of the boutique.

Share and help grow the team, passing on your expertise and best practices to colleagues by demonstrating exemplary conduct in all circumstances.

You are energized by:

• Delivering a warm welcome and an unforgettable experience to every client
• Achieving and surpassing your objectives
• The heritage, innovation, and creativity of CHANEL
• The refined world of Fine Watchmaking and Jewelry
• Thriving within a close-knit, dynamic, and multidisciplinary team and contributing to a landmark boutique opening

Your profile:

• At least 5 to 7 years of successful sales experience, in High Jewelry/ Watchmaking universe
• Advanced expertise in gemology and a strong awareness of the competitive landscape
• Outstanding interpersonal skills and keen situational intelligence
• Proactive, entrepreneurial mindset, and a strong taste for challenge
• A service-oriented approach, unwavering commitment to excellence and the highest standards
• A proven ability to develop a client portfolio
• Fluent in German and English; any additional language is a plus

Join us in writing a new chapter in the history of CHANEL in Switzerland, embodying the House's excellence and audacity every day.