Sales Development Representative

Chapter 2 Sales Development Representative

At Chapter 2, we're not just scaling businesses—we're reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting-edge technology, we've redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn't just about recruitment—it's about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

Location: London - Hybrid (3 days per week)

Why This Role?

As a Sales Development Representative, you are at the heart of business growth. You won't just build a pipeline—you'll own relationships, find creative ways to spark meaningful conversations, and directly impact company revenues. This is a launchpad role with clear routes to promotion, ongoing professional coaching, and exposure to senior leadership from day one.

Key Responsibilities

• Proactively source, engage, and qualify high-value leads using multi-channel outreach (calls, video, LinkedIn, email, social).
• Book meetings for sales leads and play a vital role in closing deals with decision-makers.
• Tailor conversations and messages to individual pain points; every outreach is personalized, insight-driven, and builds rapport.
• Run crisp discovery calls to identify true business needs, unlocking opportunities with real influence over buying decisions.
• Track, measure, and report on KPIs including meetings booked, pipeline generated, and deal conversion rates.
• Share market intelligence, competitor insights, and emergent trends with the sales team; be the first to spot what’s next.
• Collaborate with all parts of our organization (Sales, Marketing, Product) to unify messaging and target strategies.
• Commit to continuous improvement—regularly feedback on the process and suggest what works better.

What We're Looking For

• 2+ years high-performance SDR or inside sales experience, ideally in SaaS, tech, or a rapidly scaling B2B vertical.
• Proven ability to exceed targets (pipeline, meetings, revenue), demonstrating exceptional follow-through and resilience.
• Emotionally intelligent, competitive mindset; hungry to win, thrive under pressure, and learn from both success and rejection.
• Expert communicator—clear, persuasive, and able to ask strong questions that get beneath the surface.
• Storyteller and consultative partner; able to teach prospects something new about their own business.
• High adaptability—comfortable with rapid change, self-motivated, and process-focused.
• Technological proficiency with CRM, sales automation tools, social prospecting, and data analysis.
• Coachable and collaborative, eager to be challenged and to challenge others, building a winning team ethos.

What's In It For You?

• Accelerated growth: top performers can move into senior roles within a year.
• Uncapped bonus structure with clear, transparent pathways to earning potential.
• Dedicated mentorship, coaching, and ongoing professional development.
• Flexible, hybrid working environment and full benefits package (health, wellness, training sessions).
• High-performance culture: recognition, autonomy, and resources to reach personal and team goals.

Benefits And Rewards Designed Around You:

Because your hard work deserves more than just recognition—it deserves celebration. At Chapter 2 we're passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A competitive salary depending on experience
• Flexible work arrangements, including hybrid work possibilities, so you can balance life and career in a way that works best for you.
• Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence.
• Your Health Matters – From medical aid to comprehensive health and wellness programs, we're committed to keeping you feeling your best—inside and out.
• Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.
• Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion At Chapter 2

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.