Inside Sales Associate Charlotte NC

Inside Sales Associate

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

As the Inside Sales Associate you will be responsible for partnering with field sales team to secure additional sales for the Carrier Commercial Service Organization. This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.

Job Responsibilities:

• Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations
• Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products
• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers
• Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities
• Answers phone calls, providing price quotes and other information
• Provides high level of service to internal and external customers
• Establish customer rapport and effective questioning techniques to identify the prospect's needs, budget, decision-making process, timeline, and next steps
• Utilize applicable sales tools such as Salesforce to track and effectively develop sales opportunities

Required Qualifications:

• HS Diploma or GED
• Ability to pass an MVR Background Check
• 2+ years of experience in HVAC sales or HVAC industry experience.

Preferred Qualifications:

• Proactive and able to balance multiple priorities
• Excellent communication, both written and oral
• Able to build strong relationships across industries and functions
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs.
• Bachelor's Degree
• SAP and Salesforce experience

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.