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Sales Representative

Turn challenging customer interactions into opportunities for retention and upselling
Lake Mary, Florida, United States
Entry Level
$18 – 70,000 USD / year
yesterday
Spectrum

Spectrum

A provider of consumer and commercial cable television, internet, telephone, and wireless services in the United States.

Sales And Customer Solutions Representative

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role, you will act as the first line of support, diving deep into customer issues and problem-solving in real time to ensure customer loyalty and strengthen the Spectrum brand.

As a Sales and Customer Solutions Representative, you will work from one of our call centers, where you will manage inbound customer calls, actively listening to and investigating customers' concerns. Your goal is to improve customer satisfaction and build loyalty by turning challenging experiences into positive ones, while also identifying opportunities to upsell or cross-sell products and services as appropriate.

Sales and Customer Solutions Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you'll have the tools and resources needed to build a long and successful career with us. A minimum of one year of sales experience is required.

Position details:

  • Full-time
  • Entry-level
  • Paid on-the-job training
  • Career progression opportunities - earn more as you grow
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Sales Representative
Lake Mary, Florida, United States
$18 – 70,000 USD / year
Sales
About Spectrum
A provider of consumer and commercial cable television, internet, telephone, and wireless services in the United States.