Account Representative, Inside Sales
Account Representative, Inside Sales
The Inside Sales Representative will learn Xeris products, technology, selling model, systems, data, and compliance regulations that govern the pharmaceutical industry during his/her/their tenure. This role will be expected to contribute to the achievement of commercial objectives in alignment with Xeris' corporate goals. The ISR's professional development includes cultivating relationships with customers, achieving established sales goals within a defined territory with a goal of leveraging these experiences to ensure readiness for a field sales position.
Responsibilities include: delivering on corporate objectives specific to territory, developing and maintaining effective customer relations with key contacts within assigned territory, verbalizing value proposition of Xeris products, understanding the patient journey and how Xeris products may impact patients, overcoming objections to educate clients on the value of assigned products, maintaining a pipeline of opportunities to meet or exceed sales objectives, maintaining accurate reporting, records, and files necessary for proper management of territory, communicating with supervisor any customer issues or potential problems, creating a face to the internal and external customer that demonstrates Xeris' commitment to bringing value and solutions to the customers and patients we serve, collaborating with peers, marketing, and training personnel to share information and implement territory initiatives/strategies, creating, building, and maintaining relationships and regular communications and sales efforts with physicians & other health care providers, and all others pertinent to Xeris' business, prospecting new businesses and lead generations on an ongoing basis, professionally and ethically representing Xeris to external customers and fostering their respect by demonstrating our commitment to advancing patient care and outcomes, leveraging internal training and development to ensure field readiness, and preparing for and participating in business reviews to demonstrate overall progress on field readiness requirements.
Qualifications include: a Bachelor's Degree in Health Sciences, Business, or related field, sales and/or customer support experience, previous healthcare sales experience strongly preferred, commitment and willingness to transfer to a field sales position within the contiguous 48 states, proficiency with corporate productivity tools such as Excel, Outlook, Word, and web presentation tools, experience with Customer Relationship Management software preferred, proven record of establishing goals and achieving results (sales and/or non-sales related), thriving in ambiguity and uncertainty; ability to adapt quickly in any situation and ask questions to increase depth of understanding, and competencies in methodical, interpersonal skills, written and verbal communication skills, strategic, organization skills, professionalism, self-starter, customer services focus, adaptability, teamwork & collaboration.
Working Conditions include: position may require periodic evening and weekend work, as necessary to fulfill obligations, travel requirements will vary by territory but will minimally be up to 20%, this position is based in Xeris' Chicago office and requires the incumbent to work on-site Monday-Friday during business hours for the assigned geography, on-site requirements may change at management's discretion.
The level of the position will be determined based on the selected candidate's qualifications and experience. As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $50,000 - $55,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.