Senior Director, Services And Software Sales

Sr. Director Of Services And Software Sales

Americas Service Provider (ASP) is one of Cisco's fastest growing businesses and is an innovation engine for the company. Our Service Provider customers have the largest and most technologically complex environments in the world, and span a variety of verticals including Web, Data Center, Telco, Mobile, Cable, Satellite, Media and Gaming.

As a critical part of ASP, Services and Software Sales is a driving force behind our customers' success. We work with our customers to transform their businesses with our engineering talent and professional services, leading the way in growing Cisco's relevancy and turning their technology investments into outcomes. This role will report to the SVP of Sales, Americas Service Provider.

We are seeking a Sr. Director of Services and Software Sales responsible for leading a 35+ person team and growing a $1B services, software and support business in ASP. As the leader of leaders for this sales team, you will use innovative thinking and strategic planning to grow our market share with our most complex and dynamic customers. You'll be at the forefront of capturing Cisco's massive opportunity driven by AI adoption, broadband expansion, gaming, and media entertainment.

Responsibilities include:

• Lead a sales organization by developing strategies and plans to drive services and software bookings growth and account penetration across a diverse and geographically distributed account base.
• Ensure sales targets are consistently met or exceeded by managing accurate weekly, monthly, quarterly, and annual sales forecasts.
• Set organizational strategy, priorities, and objectives.
• Work in conjunction with professional and advanced services teams to drive technology adoption, customer satisfaction, and business outcomes.
• Maintain and recruit a highly effective sales leadership team by providing ongoing coaching, guidance, development, and feedback.
• Drive/support interlock between Account Teams, Business Units, Partners and other stakeholders to meet customer, partner, and Cisco requirements.
• Develop and maintain direct relationships with key strategic customers.
• Manage team compensation, reward & recognition, and career development.
• Build and maintain executive relationships within Cisco.

Minimum Qualifications:

• 10 years technology sales leadership experience
• Proven track record of meeting and exceeding quotas in a large technology business

Preferred Qualifications:

• Professional Services, Software, and/or Service Provider domain sales experience are strongly preferred.
• Understanding of internal and external market landscape.
• Outstanding executive presence and communication skills.
• Adept at balancing short-term pressures with long-term goals.
• Excellent command of financial metrics and sales operations.
• Influential leader able to help others connect the dots quickly and accelerate decisions.
• Confident and authentic leader with depth and breadth of applied judgment, agile decision making, and demonstrated operational excellence.
• Strategic, independent problem solver able to communicate effectively and influence cross-functionally.

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.