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Customer Experience Pre Sales Lead
Manage contact centre operations to enhance presales customer engagement
New York
Mid-Level
yesterday
ClifyX
A consulting firm specializing in IT services, digital transformation, and strategic staffing solutions for various industries.
1 Similar Job at ClifyX
Contact Centre Operations | Presales
This is a full-time on-site role for a Contact Centre Operations | Presales. The Contact Centre Operations | Presales will be responsible for managing and optimizing the operations of the contact centre, focusing on presales activities. The role involves working closely with the sales team to ensure smooth customer interactions and effective lead management.
Key responsibilities include:
- Managing and optimizing contact centre operations
- Focusing on presales activities
- Working closely with the sales team
- Ensuring smooth customer interactions
- Effective lead management
About ClifyX
A consulting firm specializing in IT services, digital transformation, and strategic staffing solutions for various industries.