Dgm - global Sales Operations Delivery Manager

Partner Advisory Global Lead

The Partner Advisory Global lead has a critical role within the program, responsible for leading and managing the delivery of partner advisory teams across multiple countries to our client partners. This role plays a pivotal part in ensuring that our partners receive exceptional, timely, and effective advice and support, ultimately contributing to their success and growth.

Responsibilities

• Lead and Manage Global Partner Advisory team operations, targets, KPIs and client deliverable
• Lead and Own Client and Sr. Leadership Business Reviews
• Oversee and manage the entire advisory services delivery process, ensuring smooth execution and adherence to timelines and budgets.
• Collaborate with cross-functional teams to coordinate resources and ensure seamless service delivery.
• Build and Maintain Partner Relationships:
• Establish and nurture strong, long-term relationships with our partners, fostering trust and open communication.
• Understand our partners' unique business needs, challenges, and objectives to tailor advisory services accordingly.
• Identify and Recommend Solutions:
• Conduct thorough analyses of our partners' business operations, identifying areas for improvement and potential risks.
• Develop and present customized solutions aligned with our partners' strategic goals, leveraging industry best practices and innovative approaches.
• Develop and Deliver Advisory Reports and Business Reviews:
• Prepare comprehensive advisory reports that provide actionable insights and recommendations.
• Drive & lead business reviews presentations and meetings with business and client stakeholders
• Deliver engaging presentations to communicate complex concepts effectively to our partners.
• Manage Advisory Projects:
• Develop and manage project plans, ensuring efficient resource allocation, timely execution, and successful project outcomes.
• Monitor project progress, identify and mitigate risks, and keep stakeholders informed of project status.
• Lead and Manage Advisory Professionals:
• Lead, mentor, and develop a team of advisory professionals, fostering a culture of collaboration, innovation, and continuous learning.
• Provide guidance, training, and performance feedback to team members to enhance their skills and capabilities.

Qualifications and Experience

· Minimum Bachelor's degree in Business Management, Sales & Marketing or related operations

· Min 14+ years of relevant experience working with & managing Global B2B Sales Operations or Partner sales Management / SaaS Technical sales

· Advanced English language proficiency - C1 or above certified

· Solid understanding of cloud technologies and digital transformation concept

· Cloud Digital Leader or any other cloud certification is a big advantage

· Excellent Sales Pipeline management and negotiation skills

· Account management and profiling experience is a must

· Ability to work against revenue and pipeline related targets as well as work under pressure and tight deadlines

· Customer/partner first approach

· Being a true team player - ability to work efficiently with multiple stakeholders across different teams

· Excellent soft and representational skills

· Excellent time management skills

· Strategic mindset - ability to think a few steps ahead

· Ability and desire to work in a fast-paced and ever-changing environment

· Work timing aligned with respective Partner regions

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.