Managed Services Sales Representative

Oracle Customer Success Services

Oracle Customer Success Services (CSS) is an organization of over 10,000 employees that supports over 6,000 companies around the world. We are uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology. Primary job duty is to sell Customer Success Services offerings to prospective and existing customers. Offerings included managed cloud services, managed security services, and support offerings tailored for SaaS among other offerings. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customers service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale.

Responsibilities

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Successful sales track record. Ability to penetrate accounts, meet with key personas within accounts. Interaction with C level players. Teammate with strong interpersonal/communication skills. Excellent communication/negotiating/closing skills with prospects/customers. Travel may be needed when US business travel for Oracle resumes.

Accountabilities

Achieve/exceed sales quota. Achieve/exceed other objectives as agreed annually/quarterly. Work with Sales Management to ensure targets are met and skills are developed. In detail: Create & maintain sufficient Pipeline to achieve quota. Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises. Maintain accurate records of all sales activities and key contacts in the Account. Ensure Sales Forecasting systems and reporting is accurate and maintained up to date. Write proposals with input from all relevant expertise in compliance standards. Ensure Account Plans are in place as required. Obtain appropriate management approval for proposals where required. Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices. Identify, maintain and deploy an internal network of people who can support achievement of plans. Create and communicate reference sites. Development of an industry customer reference program. Operate in line with Oracle US HR policies and procedures. Attend, host and speak at appropriate events.

Skills and Experience Needed

Ideal: A professional with a technical background (IT, Computer Science) or with an economical background, with good technical understanding. Has a shown sales record in the IT industry. Has at least ten years of sales experience in products or services, preferably in another US company or a renowned IT company. Has a good ratio of result-to-target over the past 5 years. Has a high-reaching winner personality. Ideally knows Oracle Products and Services. Must: 8 years applicable experience including minimum 5 years of sales experience. Oracle knowledge and/or knowledge of Oracle's competitors. Has strong presentation, organization, coordination and negotiation skills. Has good eye for business. Works with setting priorities and creation of sales related business plans. Easy to adapt to changes and to cultural differences. Familiar with the culture of a US company and follow its Business Ethics and Conducts. Great teammate. Fluent in English. Willing to travel (20-40%). Bachelor degree or equivalent experience.

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About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.