Regional Account Executive

Regional Account Executive

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The Regional Account Executive manages customer relationships and sales processes for middle market accounts. The incumbent is responsible for new account conversions while managing an existing account base, where sales penetration and customer retention are equally important. This position requires extensive partnerships with external and internal customers on a daily basis in order to achieve results. This role performs administrative duties, maintains mail technology expertise, and delivers enterprising customer solutions that drive sales and revenue growth. The Regional Account Executive manages individual sales plan to ensure accounts are producing as projected and to make necessary adjustments. The incumbent cultivates a strong partnership with UPS's Small Package division to foster cross-selling opportunities and to share knowledge of service offerings. This position retains and penetrates revenue in an existing account base to understand customer business needs, build strong customer relationships, and increase market share in a regional territory. The Regional Account Executive collaborates with Operations to ensure customers' expectations are being met and to proactively resolve customer issues.

Responsibilities include:

• Collaborating with internal departments to ensure successful processing/activation of new accounts and to resolve customer issues
• Submitting pricing request to secure acceptable pricing which can be offered to prospects/customers
• Cultivating internal sales leads to identify new sales opportunities
• Recording daily sales activities into customer relationship management system
• Entering new customer profiles into account management system
• Maintaining relationship with revenue management to support the creation of competitive proposals and business growth
• Obtaining knowledge about customers' competitors to consult customers on UPS solutions
• Remaining current on industry news to understand marketplace changes and trends
• Monitoring and tracking competitors to gain competitive intelligence
• Analyzing prospects'/customers' shipping software and business model to develop cost-effective and streamlined technology integration solutions
• Responding to internal/external customer inquiries to satisfy their needs and requests in a timely manner

Preferences include:

• Demonstrating a basic understanding of products, services, and customer facing technology solutions offered by UPS
• Understanding industry and financial trends impacting UPS and/or customers' organizations
• Conducting competitive analysis
• Creating account strategies
• Demonstrating an understanding of negotiation techniques
• Experience in sales/business development
• Possessing industry experience/knowledge of online retail markets
• Familiar with US Postal Service processes

Basic qualifications include:

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Will not require sponsorship in order to start or continue employment with this employer
• Must be currently located or be willing to relocate to same geographic location as job
• Must have a bachelor's degree or comparable international degree or current UPS employee with 3 years experience
• Must be willing to travel, as required
• Must be willing to work a flexible schedule

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer.

Pay Range: The salary range for this position is $56,580.00/year to $84,840.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Applications for this position must be completed by 11:59 PM (local time) on: Dec 21, 2025