Account Executive 3, Community Account Sales

Account Executive 3

The Account Executive 3 negotiates long-term agreements with key decision-makers (building managers, owners, attorneys, developers, CIO's & University leadership) to bring Xfinity services to multifamily and higher education properties.

Core Responsibilities

• Focusing on retail-to-bulk growth opportunities and regionally assigned special projects
• Harvesting new growth opportunities by introducing and selling advanced technology solutions to MDU residential real-estate decision-makers in the multifamily segment
• Creating and delivering sales presentations that demonstrate knowledge of the latest consumer-based products and services. Developing consultations and presentations of bulk proposals for property owners and managers by positioning residential services as a compelling amenity. Using solution-selling strategies that differentiate us from the competition. These services include but are not limited to bulk video and internet and other strategic MDU products
• Selling with goals of exceeding departmental financial and unit targets
• Staying abreast of industry landscape and emerging technologies to best position the company in the marketplace
• Developing sales territory, including cultivation of local partnerships and organizational affiliations. Generating new leads with targeted MDU & higher education entities through various prospecting activities. Including cold calling, canvassing, customer referrals and partner relationships. Seeking ways to promote and position the company brand within our regional territory
• Interfacing regularly with high level clientele, including C-suite executives, property owners, co-op/condo boards, attorneys, building managers, developers, government officials, etc.
• Building and maintaining solid, long-term relationships with owners, developers, and property managers
• Building business cases supported with sound, accurate financial modeling, scopes of work, and other appropriate documentation
• Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis
• Attending out-of-office meetings with customers on a regular basis. Demonstrating excellent verbal and written skills and skill in presenting, persuading and negotiating
• Demonstrating knowledge of residential network design, including HFC and EPON infrastructure. Articulating the key advantages of each network type, how it impacts developers, property managers and end users
• Maintaining accurate and quality sales records and preparing sales and activity reports, as required
• Collaborating with peers on near and long-term market development needs, customer escalations and communication of back-office process and system enhancements
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Skills

• Cold Calling
• Leadership
• Relationship Management
• Sales

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.