Sales Development Representative – Payment Technical Sales

Sales Development Representative – Payment Technical Sales

Location: Sydney, NSW Team: Payment Technical Sales | Alliance Partners

Are you passionate about Sales, Digital Payments and eager to help businesses thrive in the evolving merchant payments landscape? Join our dynamic Payment Technical Sales Team at Commonwealth Bank, where innovation meets impact.

See Yourself In Our Team: Our Payment Technical Sales team support our clients to operate and grow their business, through the provision of innovative payment solutions that help them better engage with their customers and suppliers.

We specialise in card present and eCommerce merchant-related payment solutions. Through our inbound referrals program Alliance Partners, our mission is to drive the growth and development of the merchant product portfolio by deeply understanding and solving our merchants' diverse digital payment needs. Collaboration is at the heart of what we do — we work across internal teams to deliver an optimum customer experience and support a wide range of diversified businesses across our segments – Small Business Banking, Commercial Banking, Regional & Agri Business, Major Client Group & Institutional Banking & Markets.

Our Expertise Includes:

• Customer present and eCommerce merchant payments
• Alternate payment methods (e.g. Buy-Now-Pay-Later)
• Apple Pay & Google Pay
• PayTo & PayID
• Scheduled Payments
• Anti-Fraud technologies (including 3D Secure 2.0)

You will be responsible for:

• Day-to-day pipeline management, operational excellence and execution
• Engaging prospective merchants across our segments, leveraging inbound leads and referrals from our Alliance Partners
• Understand client needs and recommend tailored payment solutions
• Collaborate with internal stakeholders to ensure seamless onboarding and support
• Contribute to the expansion of our merchant portfolio through strategic outreach and relationship building
• Partner with other teams in Business Bank to organise and attend Alliance Partner trade shows and networking events to engage with their members.
• Build strong and active cross functional relationships across business banks broader sales and support teams
• Internal administration tasks, and operational risk processes related to the Alliance Partner program.

We want to hear from you if you have:

• A passion for sales and customer interaction
• An interest in payment technology, potentially with foundational experience and a hunger to continually learn and grow
• Strong verbal and written communication, and problem-solving skills

Our Culture

The people, businesses and communities we serve are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career with CommBank and offer a wide range of employee benefits.