Director, B2B Sales - Remote - Remote Eligible

Global Director, Service Delivery

We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures. The Global Director, Service Delivery is a key strategic and operational leadership role responsible for the development, continuous improvement and delivery of sales and the strategic development of operational requirements, process and technology, to deliver key service outcomes. The role has significant levels of responsibility and accountability for operational delivery with key focus on driving the teams to meet and exceed all sales Quotas, conversion KPIs and deliver exceptional customer experience. This position will be part of the Global Service Delivery Organization in support of the B2B Business operations. These positions will be responsible for performing GSD oversight/functions with a background, skillset and experience in B2B Sales Operations and Ad Sales.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• Support a B2B sales business globally, dealing in Digital Advertising Sales
• Drive & support the Regional teams to meet and exceed all sales quotas, conversion KPIs and deliver exceptional customer experience
• Ensure the team has the training, tools and support needed to have meaningful and productive consultative sales conversations in a Business to Business setting through readiness support, desired to help optimize our client's customers business in the exciting and rapidly growing digital marketing arena
• Drive standardization and global best practices across sites and Geo's globally.
• Setting up new sites globally
• Exceptional client and Internal stakeholder management
• Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team.
• Own the client relationship, providing visibility to performance, market trends and making innovative and data led value add suggestions for growth and performance uplift.
• Provide thought leadership both internally and externally across the account
• Monitor and manage the account P&L

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Have significant experience in a senior sales management role, with a minimum of 12+ years' experience leading B2B sales, digital marketing or consulting sales teams.
• Have significant experience in managing teams/sites Globally.
• Are a competitive team oriented player who enjoys building teams and chasing goals.
• Have knowledge of traditional and contemporary/online marketing strategy and tactics. Product knowledge across all digital advertising products areas.
• Have extensive and proven experience managing high revenue quota teams with focus on new account activations, client on-boarding, online ads optimization techniques, direct sales acquisition's, new business development and agency support.
• Are an expert in communication skills and styles, both written and verbal.
• Are able to demonstrate your ability to effectively present information both internally and externally up to and including C suite level.
• Have proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment.
• Are a thought leader with proven ability to significantly influence at all levels within the organization.
• Have a bachelor's degree as a minimum requirement.
• Are proficient with Advanced Microsoft Office tools (Excel and Power Point).
• Are able to travel for periods of time.

What's In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.