Specialist, Renewal Sales

Specialist, Renewal Sales

The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Responsibilities include:

• Working within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities
• Providing accurate weekly/monthly/quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Managing external competitive pressures and handling objections to retain customers or win new customers
• Managing a high volume of customer contacts through phone and email each day – majority of communication is outbound
• Working with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintaining the customer management system (CRM) to ensure all relevant data is captured
• Undertaking sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Working with a team and reporting directly to a Sales Manager

Location: JPN Okinawa 3-25-1 Maejima, Naha-shi

Language Requirements: English, Japanese (Required)

Time Type: Full time

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