Lead Sales Operations Consultant

Lead Sales Operations Consultant

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead Sales Operations Consultant will be responsible for managing the analytics, investigation, and sales recognition analysis and reporting for a specific sales region. The role will interface with sales teams, sales managers and executive management to report and analyze specifics around the sales recognition process and how it relates to incentive compensation.

The Main Responsibilities

• Designs/develops highly complex sales operations programs/processes impacting service, support, or distribution.
• Using broad sales operations & business knowledge, identifies issues & opportunities.
• Acts as subject matter expert for customers & sales employees.
• Provides analytical support to senior sales management to evaluate organizational effectiveness.
• Makes recommendations to enhance productivity, sales revenues & collaboration between operations, sales, marketing, product, finance & distributors.
• Ensures sales operations policies/practices are reviewed/revised as technology & business conditions change.
• Develops/delivers training to customers & sales force. May visit customer site.
• Leads project teams.
• Creates very complex reports & account analysis.

What We Look For in a Candidate

Required:

• Bachelor's degree equivalent education and relevant experience
• 6+ years of related experience

Preferred:

• Master's degree
• 4+ years of related experience

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges:

AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY: $82,969 - $110,625

CO HI MI MN NC NH NV OR RI: $87,117 - $116,156

AK CA CT DC DE IL MA MD NJ NY TX VA WA: $91,266 - $121,688

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Background Screening: If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page.

Equal Employment Opportunities: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions.

Disclaimer: The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Application Deadline: 12/13/2025