Sales Support Specialist - Hybrid

Sales Support Specialist

Are you seeking a role where you can make a meaningful impact while enjoying flexibility and a collaborative team environment? We're recruiting for a Sales Support Specialist to join an organization with an excellent reputation in the IT space. This is an exciting opportunity within a company known for its longevity, employee-friendly culture, and fun perks like dog-friendly offices, company happy hours, and regular food trucks!

Key Responsibilities:

• Customer Account Management: Serve as the ongoing liaison for a managed customer base, ranging from small businesses with 10 employees to larger organizations with up to 500 employees.
• Service Coordination: Deliver proactive IT solutions and ongoing management to customers within the managed services practice. Managing documents from SOWs, MSP Agreements, and Change Orders.
• Customer Onboarding: Lead and coordinate onboarding processes for new clients and ensure a smooth experience.
• Project Management: Oversee client-contracted project work, including developing project timelines, providing regular status updates, coordinating cross-departmental resources, and delivering high-quality client-facing solutions.

Required Experience:

• Sales Support Experience: Previous experience in sales support from a transferable industry, ideally in the technology space.
• Organizational Skills: Excellent multi-tasking abilities and attention to detail to manage accounts and projects efficiently.

Why You'll Love This Opportunity:

• Work-Life Balance: Enjoy a hybrid schedule and flexibility.
• Fantastic Team Culture
• Unique Employee Perks
• Solid Benefits: Competitive compensation, generous time-off policies, and health benefits that prioritize employee well-being.

Ready to take the next step in your career? Apply today and join a company that values both professional excellence and employee happiness!