Sr Manager, Commercial Engine Sales Operations (onsite)

Inside Sales & Campaign Support

Support Sales Directors and Regional Sales VP for assigned China region by being an integral part of the team that focuses on executing NEB & Aftermarket deals.

What you will do:

• Work closely with the Commercial Engines Sales team on customer campaigns
• Develop & maintain standard work and guidelines to support the sales campaign process
• Includes maintaining CRM / Microsoft Dynamics Sales entity user guides and supporting user requests for new functionality
• Managing approvals meetings and scheduling
• Change communication and best practice sharing
• Completing Airframer Operations tasks such as GTF Customer Aircraft Demand & Intel reporting
• Completing sales reporting tasks and facilitating Campaign/Customer Focus Team Best Practice Sharing
• Includes regional campaign prioritization and current status reporting for campaigns.
• Facilitating After Action Reviews to incorporate Lessons Learned into the Sales Process.

Additional responsibilities may also include:

• Manage and lead thrust upgrade requests from customer request through financial approval and documentation to the customer
• Facilitate customer visits (visitor registration forms, assemble decks from various groups)
• Work with customers to understand their needs (setup product overview meetings, manage PW product offerings like EWR or Freedom, NDAs, etc.)
• Contribute to campaign strategy projects & initiatives
• Serve as the Sales Business Lead for Microsoft Dynamics / CRM. Responsibilities include: authoring standard work, conducting trainings and partnering with DT on improvement initiatives / system enhancements.
• Primary point of contact to lead General Terms Agreement (GTA) Aftermarket invoice approval auditing and processing

Qualifications you must have:

• Bachelor's Degree and 10 years of experience to include influential leadership, process facilitation, analytical problem solving and use of digital tools in support of CRM

Qualifications we prefer:

• Advanced Degree and 7 years of experience as defined above
• Experience communicating with and delivering presentations to all levels of leadership
• Experience leading continuous improvement initiatives
• Customer relationship management skills
• Fluent in Mandarin Chinese

The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.