Inside Sales Associate

Inside Sales Associate

The Inside Sales Associate will support inside sales and business development efforts in a dynamic, client-facing role. This position plays a key part in lead qualification, account nurturing, and client outreach. Designed as a growth-focused role, the Inside Sales Associate will gain exposure to all stages of the sales process and is intended to provide a path toward a full-time sales, development, or territory management position.

What You'll Do

Qualify: Qualify inbound leads to assess viability and sales potential, ensuring alignment with target client profiles

Outreach: Conduct outbound outreach to prospective clients via phone, email, and occasional in-person drop-offs as part of regional blitz efforts

Administrative: Support the sales team with administrative tasks, including proforma generation, CRM updates, and proposal documentation

In Person Sales Support: As needed, serve as support to our sales teams in the field, attend quarterly team meetings, sharing insights on the trends from customer feedback, participate in new territory outreach, participate in trade shows.

Marketing Support: Work closely with Marketing Team and Business Development team members to coordinate, report out, facilitate, track and monitor key Marketing initiatives.

Individual Sales: Manage the sales process start to finish on small opportunities.

Continuous Improvement: Propose and implement new methods to improve the efficiency of accurate information and execution, as well as ensure compliance with applicable policies, procedures, and generally accepted accounting standards.

Who You Are

Bachelor's degree in business, marketing or sales. Equivalent work experience in the industry acceptable.

Polished, professional and extremely comfortable with client interaction

Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks.

Can-do attitude; stays positive, even in the face of adversity; sets right tone for others.

Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.

Strong proficiency with electronic communication, Microsoft Office Suite (specifically Excel), and related systems used in the industry.

1+ years prior sales support, customer service, quality assurance experience strongly encouraged.

What You'll Enjoy

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program. Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

About Continental Services

The Great Lakes Food & Beverage Leader Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation. Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services. Our singular mission is to delight our guests, every meal, every day. It's no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do. Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it. Micro-Markets • Food Delivery • Full-Service Dining • Innovative Vending • Office Coffee & Water • Pantry Services • Barista Bars • Catering • Premier Events Looking to grow your career on your terms? Get to know us more.