Sales Enablement Program Manager

Sales Enablement And Operations Program Manager

Sales Enablement and Operations Program Manager assists ConvergeOne in instilling quality and learning best practices across our field team, consisting of Account Executives, Sales Engineers, and post-sales teams. This role works with C1's Global Sales Organization to create and deliver tools, processes, and training that elevate the quality of the sales teams. This role will also conduct end-to-end training needs to increase sales effectiveness and ultimately drive more revenue. This is a hands-on role that will have a solid track record of delivering enablement of varying degrees of technical and/or business complexity.

Responsibilities include:

• Communicates effectively with sales, marketing, and operations teams to find gaps in resources and training
• Assists in the production of sales assets and materials to facilitate the sales process
• Trains on sales methodology and other selling skills necessary to support sales team development
• Supports and informs the salesperson onboarding process and adjusts training as the company and product mature
• Assesses and implement sales tools to facilitate the sales process
• Develops and manages performance tools, processes, and programs
• Translates company goals to individual goals and aligns efforts and outcomes
• Determines appropriate feedback systems for performance planning
• Designs and evaluate performance appraisal and tracking systems
• Assists with the development of performance improvement plans, coaching agendas, training materials, and progress-tracking methods
• Works with enablement team to assess and develop appropriate key performance indicators and performance goals for specific positions and departments
• Manages logistics for onboarding and training programs
• Owns weekly sales communique to include working with extended teams for timely content

Required qualifications include:

• Experience managing and designing sales tools and enablement platforms (SharePoint, Enablement Platforms such as Brainshark, Highspot, ZoomInfo etc…).
• Analyzes Enablement tools and program metrics.  Builds leadership dashboards and communicates appropriately to the leadership team. 
• Demonstrate a working knowledge of training techniques and best practices for onboarding or adopting new technologies
• Experience effectively tracking performance and metrics across an organization
• Project Management skills are a plus
• 5+ years' experience managing field transformation, corporate alignment, system and/or process integration initiatives
• Sales experience is a plus
• A passion for continuous learning and development
• Initiative and resourcefulness to learn new products and industries quickly and effectively on your own
• Superb people skills
• Ability to motivate and influence people who do not report directly to you
• Ability to collaborate well with people across different functions, geographies, and levels. Experience in coaching and mentoring people
• Ability to bring out the best in others, and help them learn, grow, and succeed
• A positive attitude, high energy level, and initiative to thrive in a fast-paced, dynamic, entrepreneurial environment
• Thrive on change and an infectious 'can do' attitude
• Demonstrated ability to excel within an environment of change, and gets going with little to no direction
• Self-motivated, tenacious, and balanced individual who brings 'can do' motivations to work every day
• Ability to act as a change agent to champion change and innovation, someone who embraces change as we are constantly evolving and improving how we sell
• Bachelor's Degree in Business, Communications, or Education or a related field, or equivalent relevant experience preferred