Inside Sales Representative

Inside Sales Representative

Mueller, Inc., is looking for an Inside Sales Representative to join its Victoria, TX branch. The Inside Sales Representative will serve as a project manager for Mueller Inc. and coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery. Mueller is now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions.

Mueller's Site address: 9502 US 59 N, Victoria, TX 77905

Duties and Responsibilities

• Generate professional project estimates and sales of metal building systems, residential metal roofing and components
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner
• Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services comply with proper pricing guidelines, policies, and procedures
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers
• Act as the liaison between the customer and company regarding potential problems and customer desires
• Analyze and report competitive market information
• Provide and ensure customer-focused activities, deliverables, and services

Qualifications

• High School Diploma or GED required
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills
• Strong professionalism and work ethic
• Sufficient personal computer and business software application use capabilities required
• A combination of education and experience may be qualifying
• This job is 100% office based
• Proficiency in both English and Spanish is preferred.