Sales Development Manager

Sales Development Manager (Payables)

Copay is currently looking to hire a Sales Development Manager (Payables) within our Copay division. This position falls under our Payables line of business and is located in Brentwood, Tennessee. In this role, you will lead, coach, and scale a team of Sales Development Representatives (SDRs) responsible for generating high-quality pipeline across our Payables business. You will build repeatable prospecting processes, ensure optimal use of our sales technology stack, and drive the performance metrics that fuel predictable revenue growth. You will report directly to the VP of Sales Development and regularly collaborate with Sales, Marketing, and cross-functional revenue teams.

As a Sales Development Manager (Payables), Copay will set you up for success by providing:

• Assigned workspace in the Brentwood, TN office
• Company-issued equipment
• Formal, hands-on training

The responsibilities of the role will include:

• Managing, developing, and motivating a team of SDRs through 1:1 coaching, call reviews, and structured performance planning
• Driving pipeline generation by owning SDR activity targets, conversion metrics, and opportunity creation goals
• Defining and refining outbound and inbound playbooks, talk tracks, cadences, and objection-handling frameworks within Outreach
• Ensuring full and effective utilization of tools including Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo
• Tracking KPIs such as connect rates, meeting quality, show rates, and opportunity conversion to deliver weekly insights and performance reporting
• Partnering with Marketing to optimize lead flow and campaign performance, while collaborating with Sales to ensure seamless qualified handoffs
• Hiring, onboarding, and ramping SDRs to full productivity using a structured 30-60-90 day framework
• Fostering a high-energy, accountable, and growth-oriented team culture emphasizing learning and career progression

Qualifications & Skills:

• 2–4+ years of SDR/BDR leadership experience; fintech, SaaS, or payments industry experience preferred
• Proven track record of building and scaling SDR teams that exceed pipeline goals
• Hands-on expertise using Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator
• Strong coaching ability with demonstrated success developing SDRs into quota-carrying roles
• Analytical, data-driven mindset with the ability to turn performance metrics into actionable insights
• Excellent written, verbal, and interpersonal communication skills
• High-energy, growth-oriented mindset with the ability to thrive in a fast-paced, evolving environment
• Bachelor's degree preferred but not required

Benefits & Perks:

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer:

• Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
• For more information about our commitment to equal employment opportunity and pay transparency, please visit EEOC and Pay Transparency.