✨ About The Role
- The Sales and Retention Representative will work full-time in the office, focusing on customer retention and service upgrades.
- The role involves building meaningful relationships with customers through each interaction.
- The position requires working during call center hours, which include early mornings and weekends.
- There is a shift bid process that candidates will participate in after completing the training program.
- The role offers an annual incentive/commission target in addition to hourly pay.
âš¡ Requirements
- The ideal candidate will have strong persuasive skills to effectively communicate the value of services to customers.
- A background in sales or customer service will be beneficial for success in this role.
- The candidate should be comfortable working in a call center environment and handling customer interactions.
- Strong relationship-building skills are essential to retain and upgrade customer services.
- The individual should be motivated and driven to achieve sales targets and incentives.