Sales Operations Senior Analyst - Remote Eligible

Sales Operations Sr Analyst

Cox Automotive is at the forefront of a changing industry – the automotive industry. As we develop new software and solutions that lead the charge, our sales teams bring those innovative solutions to their clients to help solve some of their biggest challenges and our Sales Business Office team members are the MVPs of support to our BEST-IN-CLASS Sales Organization.

If it's your objective to support one of the TOP TIER sales organizations in the automotive industry, that is transforming the way the world buys, sells and owns vehicles, then Cox Automotive is your destination.

Cox Automotive is currently looking for a Sales Operations Senior Analyst to join our team.

You will be responsible for supporting the Sales Business Office's efforts to guide Cox Automotive in becoming more sophisticated and technologically advanced in the realm of deal facilitation. More specifically, you will support the design and configuration of products and pricing as part of a Cox Automotive-wide Configure Price Quote (CPQ) technology strategy to manage all deal making aspects, both high and low complexity, to improve the customer (buyer/seller) experience ultimately driving bottom line growth for CAI. In this role, you will report to the Manager, Quoting Tools & Reporting.

What You'll Do:

• Collaborate with Sales, Operations, and Technology teams to drive efficient and profitable execution of deals through business process improvement and design and configuration of advanced CPQ technology strategies improving the customer experience (buyer/seller)
• Work complex escalations and unblock sales stoppers within quote to revenue processes
• Manage bug/defect reporting and enhancement requests for the Cox Automotive Salesforce CPQ tool and effectively communicate timelines and expectations with Sales and other key stakeholders
• Partner with stakeholders to define product, pricing, promotion, and deal evaluation strategies and incorporate into the deal automation processes and technologies
• Incorporate advanced technology strategies to support complex and customized deal structures, including pricing, legal terms and conditions, implementation, and fulfillment
• Collaborate with Sales, Operations, and Technology teams to ensure defects and enhancements roll out to established timelines and adoption targets
• Partner with Sales, Technology, and Finance to clearly define KPIs, develop success criteria, and evaluate performance to support existing and prioritize future deal automation technology development

Relationship Management:

• Support Manager, Sales Operations to successfully gain strategic alignment across stakeholders on technology roadmap and delivery priorities
• Build and Maintain peer relationships and internal network of connections across the business to facilitate effective knowledge sharing and avoid duplication of effort
• Build partnership with IT to collaborate on complex issues and have the ability to represent IT to the business, and represent the business to IT

What's in it for you?

• First, we've created an exceptional salary package, plus an additional annual bonus target incentive. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.
• We offer a work/life balance that allows you to enjoy flexibility, family, and friends.
• Cox gives you generous paid time-off, provides access to a lifestyle coach, comprehensive and affordable healthcare, ongoing wellness programs, adoption assistance, pet insurance, retirement planning, 401K with generous company matching contributions, employee discounts, tuition reimbursement, career development and mentoring, Cox University with thousands of free online courses, parental benefits, employee resources and more!

Who You Are/Qualifications:

Minimum:

• Bachelor's degree in related discipline and 4 years' experience in business, operations, consulting or technology (ideally in sales operations role). The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field
• Experience with lead-to-cash processes and platforms
• 3 years of Configure/Price/Quote (CPQ) software experience or relevant systems (Billing/CLM)
• MS Office; particularly Word, PowerPoint and advanced Excel skills
• Technical Skills: Outstanding analytical skills and a high degree of intellectual curiosity to help connect dots
• Project Methodologies: Thorough understanding of program management techniques and methods
• Influence: Ability to operate and work across functional groups in a matrixed organization and influence change

Preferred:

• Salesforce Certified CPQ Specialist or Admin (preferred)
• Salesforce.com, Power BI, Tableau, AWS; Ability to build reports in Salesforce and Power BI a plus

Join the Cox family of businesses and make your mark today!