Inside Sales Specialist

Inside Sales Specialist

Crane Nuclear, a pioneer in the nuclear industry, is seeking an Inside Sales Specialist to join our team in Bolingbrook, Illinois. Location: Bolingbrook, Illinois (onsite) Salary range: $81K/yr to $108K/yr With a rich history spanning 170 years, Crane is dedicated to innovation, quality, and excellence in every product we design and manufacture. We pride ourselves on fostering a collaborative and dynamic environment that empowers our team to achieve their highest potential. As part of our team, you will play a crucial role in shaping the future of the nuclear industry, working in a collaborative environment that empowers you to achieve your highest potential.

Company Overview: Crane Nuclear is a Business Unit within the Process Flow Technology Business Segment of the Crane Corporation, a US multi-national company that specializes in highly engineered industrial products in niche markets. Crane Nuclear provides valves, valve parts, valve testing products, and valve maintenance/testing services to domestic and international commercial nuclear power customers. Crane Nuclear features recognized valve brands and is an industry leader in valve diagnostic technology and valve maintenance/testing scope-based process-driven services.

Position Overview

The Inside Sales Specialist position provides support to the Nuclear, Commercial, and New Plant Construction (NPC) product channels. This role receives and processes customer inquiries, orders, and/or concerns for spare/repair parts, including pricing, product availability, schedule information, and suggesting alternate products to meet customer needs. Regular follow-up and handling expedited requests are requirements for the role.

Key Responsibilities

• Prepare quotations, bids, and estimates following the Crane Nuclear offer process and standard work instructions (SWI).
• Compile a cohesive quote package with all supporting technical documentation and historic pricing as applicable.
• Develop pricing, product availability, and schedule information. For products that do not have standard pricing, work with Operations to determine the cost.
• Obtain approval as required for pricing and/or shipment profit, as required by Crane Nuclear LOA policy.
• Support customer procurement and negotiations. In situations where price or lead time is prohibitive to a customer, in conjunction with appropriate personnel, develop a pricing and/or lead time strategy to win the order.
• Suggest alternate products to meet customer needs.
• Establish and maintain a high level of customer satisfaction in all sales transactions. Maintain an ongoing relationship with customers.
• Follow up weekly with customers on open quotes. Determine the reason for quotes that do not become orders and update all required documentation and electronic files.
• Receive and process customer orders. Review all customer orders for pricing, lead time, terms and conditions, and Export Compliance. Resolve any issues.
• Consistently meet or exceed order goals.
• Update and maintain Visual Management on a daily, weekly, and monthly basis. Problem solves as necessary, finding root cause(s) and implementing countermeasure improvement actions.
• Participate in Crane Business System activities to drive or support continuous improvement.
• Additional duties assigned by the Inside Sales Manager.

Qualifications/Experience

• BS/BA in technical or business field highly desired.
• Minimum of two years of experience in Inside Sales related role.
• Minimum of two years of experience with valves, pumps, and/or related mechanical or technical industry required.
• Thorough knowledge of PC operation, specifically utilizing Microsoft Outlook and Excel. Must have good organizational, time management and typing skills and shall be proficient with Microsoft Outlook, Word, and Excel.
• Excellent communication skills, both verbal and written.
• Excellent Customer Service focus.
• Must be highly accurate, highly motivated individual with good attention to detail.
• Must have the ability to multitask and work in a fast-paced environment.

Why Join Us

Competitive Compensation: We offer competitive salaries with a bonus.

Comprehensive benefits: Medical, dental, vision insurance, flexible spending accounts, life insurance, disability benefits, PTO, paid holidays, paid parental leave, and 401K with a company contribution and more!

Professional Development: We believe in the growth of our employees and provide ongoing training and career development.

Collaborative Culture: Work with passionate professionals who are dedicated to achieving excellence and making a tangible impact in the nuclear industry

Community involvement: Opportunities for community service and engagement.

Salary range: $81K/yr to $108K/yr. Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications.

If you're looking for an opportunity to be part of a great team and in a company that has a historic legacy and exciting future, apply today to take the next step in your career and be part of Crane Nuclear's success story!