Pessoa Consultora De Inside Sales Júnior | Auto - C2C

Inside Sales Consultant Junior | Auto - C2C

Creditas is a financial services platform that offers loans, insurance, and investments from home, car, and salary. With 12 years of operation, it is the largest online credit platform in Latin America and has received investments from international funds, raising over R$4 billion (US$879 million) in equity with a current portfolio of R$5.6 billion. Through its proprietary technology, it offers products such as loans with automobile or real estate guarantees, private payday loans, corporate benefits, and insurance. Creditas has surpassed 13 million credit requests, a valuation of US$3.5 billion, and more than 40 issues in the capital market (FIDCs, CRIs, and FIIs).

Our Inside Sales Team in Customer to Customer (C2C):

We are the sales team responsible for helping to find the best financing alternative for automotive vehicles for our clients who seek to buy a vehicle from another individual. We work with multiple banks, seeking the best option that meets the needs of our customers.

Responsibilities of This Position:

• Act as a bridge between the buyer and seller in the direct sales model (C2C);
• Qualify inbound leads interested in purchasing vehicles, evaluating profile and needs for personalized credit offerings;
• Provide consultative service, presenting financing solutions and aggregated products clearly and strategically;
• Accompany the entire journey of the buyer, from simulation to contract signing and vehicle delivery;
• Support the seller, explaining timelines, inspection processes, transfer, and value receipt;
• Collaborate with internal areas - Credit, Formalization, Inspection, and After-sales - to ensure fluidity in operational stages;
• Verify and ensure the correct sending of client documentation, supporting the financing formalization;
• Keep the CRM updated with interactions, negotiation status, and service history;
• Work with conversion goals and indicators, directly contributing to the results of the operation.

We Need Someone With:

• High School Diploma completed;
• Proven professional experience in Inside Sales - internal sales;
• Proven professional experience with inbound lead qualification;
• Previous experience in the financial market is desirable;
• Previous experience in credit and automotive financing is desirable - simulations, credit profile analysis, and personalized offers;
• Intermediate level practical knowledge in Microsoft Excel;
• Practical knowledge of CRM and customer relationship tools;
• Excellent written and spoken Portuguese;
• Agility, resilience, and ability to work under pressure;
• Focus on results and familiarity with conversion goals and indicators;
• Analytical vision and continuous improvement of processes;
• Availability to work from Monday to Friday, 9 AM to 6 PM, and two Saturdays a month, 9 AM to 5 PM, on a duty schedule.

Our Process:

The selection process begins with the application and, for some opportunities, there are some additional tests. The process time is flexible, but don't worry! Our Talent Acquisition team is prepared to provide the best experience for you. We carefully analyze all profiles and always send feedback, regardless of the application stage. Additionally, all instructions are sent by email.

Get to Know Our Benefits:

• Collective Life Insurance;
• Health Plan (Alice);
• Dental Plan (SulAmérica);
• PPR - Participation Program in Results;
• Corporate University (Academy);
• Wellz: Free sessions per month with 100% online psychology experts;
• Wellhub: Access to gyms and sports studios with sports modalities;
• Birthday Dayoff;
• Childcare Assistance & Assistance for Children with Disabilities;
• Family Care: Support for the family during the new journey of motherhood and fatherhood;
• Parental Leave: 6 months of leave for the pregnant person and 35 days of parental leave;
• Work Model: in-person, remote, or hybrid, according to the possibilities of your function;
• Employee Transportation, free bicycle parking, or affiliated parking;
• Meal Voucher: Flexible benefits card (Creditas Card);
• Pharmacy agreement;
• Advance Salary.

Diversity in DNA

We work to build a diverse environment with equal opportunities. We value and respect all differences, they make us stronger.

Promoting diversity positively impacts each client's journey. We develop our cognitive flexibility to solve problems, generate value, and create more innovative solutions.

To value differences in practice, we focus on three pillars:

1. Diversity: We value plurality and respect all differences with empathy, working to ensure the representation of society in the Crew.
2. Equity: We are committed to ensuring fair opportunities and conditions for the growth and development of all people.
3. Inclusion: We promote a safe and well-being environment so that everyone feels respected, welcomed, and belonging to the Crew.