SALES Coordinator

Executive Administrative Assistant

We are looking for our next Executive Administrative Assistant at the San Francisco Marriott Fisherman's Wharf!

At the Marriott Fisherman's Wharf, our guests have unparallelled access to world-famous attractions like the Golden Gate Bridge, Oracle Park, and Pier 39. For a meal, they may visit Red Fin Restaurant, or enjoy craft cocktails at Red Fin Lounge. And, with 9,082 sq. ft. of catering and events space, Marriott Fisherman's Wharf is the perfect location for corporate meetings or memorable events. Our team members work hard to ensure that every guest's stay is remarkable, every time.

The Executive Administrative Assistant will support both Sales and Human Resources by performing a variety of administrative, clerical, and operational tasks. Approximately 60% of the role will be dedicated to Sales administrative support, while 40% will be dedicated to Human Resources tasks. Job Responsibilities for Human Resources are below, while Sales Coordinator responsibilities are further down the posting.

Human Resources Support

• Assist with recruitment: post jobs, screen candidates, schedule interviews.
• Administer pre-hire screenings (drug tests, background checks).
• Track and coordinate birthday and anniversary recognition programs in accordance with hotel guidelines
• Assist with planning, setup, and execution of associate events (e.g., holiday parties, appreciation days, team celebrations)
• Coordinate tokens of recognition for associates as directed
• Prepare and post flyers for HR announcements, events, and celebrations
• Maintain and refresh associate bulletin boards and other HR communication spaces
• Fulfill associate name tag requests.
• Assist with assembling onboarding packets, benefits forms, and other HR-related documents
• Make photocopies, prep event or meeting materials, and support minor office tasks (no phone or reception responsibilities for HR)

Sales Coordinator

The Sales Coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through check out date. This includes:

• Executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel.
• Efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements.
• Ensuring all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotels and clients

Potential Career Paths:

• Sales Manager - Senior Sales Manager - Director of Sales - Director of Sales & Marketing - Area Director of Sales - Regional Director of Sales - Regional Vice President of Sales - Vice President of Sales & Marketing

Key Duties & Responsibilities:

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads as directed by DOS or GM
• Assist in the servicing of in-house groups from the sales office.
• Act as a liaison between hotel sales office and client.
• Maintain files and sales databases as per company standards
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met
• Follow-up on all special projects and assignments given by the DOS
• Other responsibilities as assigned.
• Responsibilities are subject to change.

Education and Experience:

• Associate's Degree (two-year college or technical school): or Work Equivalent
• Must be proficient in Microsoft Office products to include Word, Excel, and Outlook

Preferred Skills and/or Education:

• Experience in a hotel or related industry preferred

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.