Assistant Sales Manager

Sales Manager

To manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel. At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Monitors competitors activities and assists in marketing intelligence
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Interfaces with operations on a timely basis
• Initiates and prepares tenders for business

PEOPLE:

• In the absence of DOSM, conducts briefings to ensure hotel activities and operational requirements are in place
• Actively participate in staff activities

GUEST EXPERIENCE:

• Conduct client interviews
• Entertain clients

RESPONSIBLE BUSINESS:

• Services existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in your region and the regional reservation office
• Analyses sales mix and likely impact on hotel goals
• Implement direction from Director of Sales and Marketing and Regional Managers
• Liaison with advertising agency
• Stock control of collateral
• Collateral input
• Execute advertising/creative briefs in a timely manner
• Works with superior on manpower planning and management needs
• Monitors existing business and inputs into sales strategy meetings to maximize business

ACCOUNTABILITY

• This is the job in a small to medium full-service, hotel which includes more than one food or beverage outlets, and/or meeting space or catering/convention facilities. Need to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.

QUALIFICATIONS AND REQUIREMENTS

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Proficient in the use of Microsoft Office
• Good writing skills
• Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
• 2 years related experience or an equivalent combination of education and experience.