Assistant Sales Manager -

Job Description

Your day to day

Financial returns

• Monitors competitor's activities and assists in marketing intelligence

• Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business

• Sells all facets of the hotel with a view to optimizing opportunities for revenue growth

• Monitors existing business and inputs into sales strategy meetings to maximize opportunities

• Grows existing business and establishes and pursues all appropriate leads

• Assesses sales and marketing data

• Stock control of collateral

• Works with Leadership team in the preparation and management of the Sales & Marketing budget

People

• Manage key accounts and their hotel history

• Travel when required to promote the hotel and develop potential business

• Maintain regular contact with the IHG hotels in the immediate region and regional reservations

• Travel when required to promote the hotel and develop potential business

• Interfaces with operations on a timely basis regarding future and existing needs for customers

• Work with other department managers to ensure proper staffing levels based on guest volume

Guest experience

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience

• Develop and maintain relationships with key clients

• Follows Holiday Inn Express behaviours when working with internal and external customers

• Develop and maintain a regular pattern of sales calls, meeting with principals of target market

• Provides direction on, and conducts market research and analysis

• Develops and maintains contact business generators, meeting, and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely aligned to hotel business

• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Builds profile within local market place through attendance at appropriate events

• Entertain clients with a view to maximizing business opportunities

• Liaison with advertising agency if and when required

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills

· True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests · True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay · True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs · True Responsiveness : is about providing guests with what they need, and doing so in a timely and caring manner

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

What we offer:

5-day work week

On-duty meals

Medical insurance & ESIC (as applicable)

Learning & development opportunities

Employee stay and F&B discount across IHG hotels (as applicable)

Global Internal transfer mobility within IHG (optional, subject to eligibility & NOC)

Job Info

Job Identification 163124

Job Category Hotel-Sales

Locations CF Block, Action Area 1c, Barasat, New Town, Kolkata, West Bengal, 700156, IN