Partner Manager - Pharma Media Sales - CVS Media Exchange (CMX)

Partner Manager (Media Sales)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

As a Partner Manager (Media Sales) within our CVS Media Exchange (CMX) business, you'll own advertiser relationships on behalf of a fast-growing retail media arm at the 6th largest company in the US. You'll be responsible for delivering against personal and CMX revenue growth targets across a portfolio of new and existing accounts through exceptional client service and the development of relationships with key client and agency stakeholders in collaboration with internal cross-functional teams.

As the face of CMX in the market, your ability to drive equity through best-in-class sales and account management is paramount to our success. You'll hunt for new brands, recognize upsell opportunities, tap into net new budget sources, and meaningfully grow our base business. In addition, you'll have the unique opportunity to mine significant untapped potential as you prospect and welcome brands into the CMX offering for the first time. Your digital media acumen and experience fostering external relationships at all levels will be a lethal combo that inspires CMX differentiation versus our competitive set.

Acting as the quarterback for the account, you'll set the stage for strong performance pre- and post-sale. From providing strategic audience and media plans that drive against client objectives to collaborating with supporting CMX cohorts through flawless campaign execution, you'll consistently deliver an elevated client experience. Your demonstrated ability to prioritize, operate with efficiency, and communicate with excellence will translate to impressive campaign results that parlay into the next media sale.

Reporting to the Industry Manager of Pharma, you'll maintain a client-first approach and will hold the advertiser relationship in the highest regard. We want to stand out as being easy to work with, and we know that's a part of your personal brand as well. In fact, that skill will also prove to be important internally as you work with merchants and other teams at CVS in a coordinated fashion. Your willingness to roll up your sleeves and navigate the twists and turns that come with building a retail media network from scratch make you a real fit for our CMX culture.

Your leadership team will trust you to influence our rapidly maturing products and processes by bringing our advertiser's perspectives forth – you'll be responsible for being the voice of the advertiser. You'll balance client feedback with your understanding of the retail media market, bringing forward opportunities to create a more enticing CMX offering. Beyond being a valued contributor to our roadmap, you'll also be a key part of our financial forecast as you demonstrate command over your numbers and update sales opportunities through our Salesforce platform.

We've seen immense success at CMX in our first 5 years, and a lot of that is due to a team of strong talent unincumbered by traditional role definitions. While our overall direction is clear, we value a scrappy way of working and are looking for someone like you that thrives in a startup environment. Our entire team is eager to join forces to grow this burgeoning business together, with no task too big or small. To be honest, we really like the opportunity to have multi-faceted positions because it keeps things fresh. We certainly haven't figured it all out yet, and we're excited about the role you'll play in getting us to where we need to be. Now is the time to get in on the ground floor and be a part of our foundational team setting the retail media landscape on fire. We can't wait to meet you.

Office/Travel

Hybrid model with 2 onsite days/week at one of these locations:

• New York / Soho area, NY
• Wellesley, MA or Boston, MA
• Woonsocket, RI
• Blue Bell, PA
• Chicago, IL

Travel requirement is up to 50% of the time nationally.

Required Qualifications

• 2+ years of Pharmaceutical media sales experience
• 5+ years of client-facing media and integrated marketing campaign sales experience with a strong understanding of client management, digital media, targeting & measurement, and the retail media ecosystem
• 5+ years of experience working with and gaining alignment from multiple client and agency stakeholders to drive revenue and long-term relationships. Has extensive experience with media negotiations, JBP negotiations, strategic account planning, and management of client expectations.
• 2+ years of cross-functional leadership experience and the ability to orchestrate an internal cross-functional team to deliver flawless execution against a clear campaign goal.
• 1+ years of people management experience with a proven ability to effectively mentor and up-level people with high-potential

Preferred Qualifications

• 1+ years of retail media network experience
• Experience in client sales or account management at a digital media agency or digital media vendor, with proven ability to exceed sales goals while contributing to overall team success
• Experience navigating complex advertiser organizations to drive media revenue across different investment teams with ownership for varying levels of stakeholder relationships
• Clear understanding of advertiser priorities when buying digital media across onsite, social, and programmatic channels
• Excellent communication skills that can be articulated in both written and verbal forms across a diverse audience base to deliver consultative sales presentations using industry insights, market trends, and CVS/CMX consumer and campaign data
• Self-motivated, high-capacity person who can function and win in a demanding, performance-driven environment while providing a positive client experience to a high volume of accounts
• Ability to thrive in a start-up environment with constantly evolving processes and an eagerness to wear multiple hats

Education

• Bachelor's degree or equivalent (HS Diploma and 4 years of experience) required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$83,050.00 - $189,964.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs, confidential counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.