Sales & Operations Manager

Sales & Operations Manager

Cyclyx International, LLC ("Cyclyx") is a pioneer in the plastic value chain, leveraging our proprietary technology to convert post-use plastic waste into high-quality feedstock for recycling. We provide customized solutions for brands and companies aiming to achieve their recycled content goals, actively supporting the development of a circular economy.

Our state-of-the-art Circularity Center, currently under construction in Houston, TX, will be the first large scale facility in the United States, designed to process a diverse range of post-consumer, commercial, and industrial plastic waste. This innovative center will have the capacity to produce 300 million pounds of custom-formulated feedstock per year and convert it into ISCC-PLUS-certified feedstock suitable for mechanical and advanced recycling applications.

We are dedicated to operating safely and improving the recyclability of all plastics. Our customers are at the core of our mission, and we strive to exceed their expectations by understanding their unique needs and delivering exceptional value. We uphold the highest standards of accountability and integrity in all our operations.

We are committed to fostering a diverse, inclusive work environment where every voice is valued. Our open-door policy encourages employee engagement and feedback, promoting continuous improvement through collaboration and transparency. At Cyclyx, we believe that working together can drive meaningful change in the recycling landscape.

Role Overview

The S&OP Manager is responsible for designing, implementing, and leading the company's Sales & Operations Planning (S&OP) process. This role orchestrates the integration of demand, supply, and business objectives into a single aligned plan, ensuring consistency across functions and driving improved service, inventory, and operational performance. The S&OP Manager consolidates and challenges input from cross-functional stakeholders, facilitates the S&OP cycle, and ensures that leadership decisions are supported by accurate analysis and clear recommendations.

This is a mid-career role that combines strong planning expertise with process leadership. The position requires influence across the organization, as well as the ability to educate, engage, and drive adherence to a structured planning rhythm.

Key Responsibilities

• Design, implement, and continuously improve the S&OP process to maturity.
• Own and manage the monthly S&OP cycle, including demand review, supply review, alignment meeting, and executive S&OP.
• Facilitate and orchestrate meetings across functions (sales, supply chain, operations, finance, and leadership) to ensure alignment of assumptions, risks, and decisions.
• Consolidate demand and supply inputs into scenario-based recommendations and present clear options for leadership decision-making.
• Track actions, decisions, and escalations from S&OP cycles to ensure accountability and closure.
• Build transparency and trust in the process through consistent communication and structured reporting.
• Lead initial change management efforts to educate stakeholders on the purpose, mechanics, and benefits of the S&OP process.
• Partner with sales, marketing, and commercial teams to consolidate demand forecasts at the product group level.
• Support demand planning by challenging assumptions, validating historical trends, and ensuring forecasts are data-driven.
• Align supply planning assumptions with operations, procurement and logistics, ensuring capacity and material/feedstock availability are reflected in the consolidated plan.
• Monitor risks and gaps between demand and supply and escalate issues proactively for resolution.
• Work closely with the Tolling and Logistics functions to align supply scenarios with operational feasibility.
• Maintain forecast accuracy and bias tracking and support continuous improvement in demand/supply planning quality.

Qualifications

• 5+ years of experience in supply chain planning, demand planning, or related functions.
• Prior experience contributing to or leading S&OP / IBP processes preferred.
• Strong analytical skills with the ability to interpret data, identify trends, and translate into actionable insights.
• Demonstrated ability to influence stakeholders without direct authority.
• Experience with ERP and planning systems (D365 experience a plus) and advanced Excel skills.
• Excellent facilitation, communication, and change management capabilities.

Education/Training

• Bachelor's degree in supply chain, Business, Engineering, or related field.
• APICS/ASCM CPIM or CSCP certification preferred but not required.

Position Mechanics

• Reports to: Tolling Director
• Type: Exempt; Full-time
• Work Hours: Standard business hours with flexibility to support S&OP cycle requirements
• Location: The Woodlands, Houston, TX
• Work Environment: Primarily office environment with occasional exposure to operational/industrial settings (PPE required as applicable).
• Travel: Moderate – up to 20% for site visits, stakeholder engagement, or key customer meetings.
• Physical Demand is substantially that of an office environment. Occasional lifting and manual work.
• Must be legally authorized to work in the U.S. without sponsorship for employment visa status.

Company Benefits

Cyclyx offers a competitive benefits package which goes beyond just a paycheck. Our comprehensive benefits package includes competitive, company funded (up to 90% company-paid premiums) health, dental, vision and insurance plans to robust retirement benefits that include company-matching contributions, and much, much more. We also provide development and growth opportunities because we believe investing in your success is investing in our success. Also, working for a rapidly growing, fast-paced organization, you will have the opportunity to grow professionally and expand your network while building a rewarding and dynamic career.

Company Culture

We are committed to recruiting, developing, and retaining diverse and highly talented individuals. In addition to a competitive salary, we offer a comprehensive benefits package, an engaging and growing culture, and a variety of opportunities for our employees' professional growth and development.

Cyclyx is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We value mutual respect and diversity in the workplace and are committed to Employment Equity and Inclusion. We celebrate the unique differences of our employees that drive curiosity, innovation, and the success of our business. We encourage applications from all qualified candidates and do not discriminate any applicant's status protected by the laws or regulations in the locations where we operate. Accommodation is available for applicants with disabilities.