Client Success & Sales Coordinator

Client Success & Sales Coordinator

D1 West Frisco is looking for a driven, energetic Client Success & Sales Coordinator to lead new member acquisition and fuel the growth of our training community. This role is perfect for someone who thrives in a fast-paced sales environment, is passionate about fitness, and gets fired up helping people change their lives through performance training.

As the face of D1 for incoming members, you'll be responsible for owning the one of the most critical stages of the sales process by helping every prospect feel confident in taking the next step to accomplish their fitness goals. You'll also play a key role in supporting front desk operations and leading by example with energy, focus, and urgency.

What You'll Do:

• Drive new member growth by owning the early stages of the sales funnel (Connecting with new leads, scheduling appointments, and getting appointments to show)
• Quickly engage new leads through calls, texts, and emails with a focus on speed-to-contact
• Book free assessments / workouts to introduce new prospects to the D1 experience
• Understand each prospect's goals and recommend the best training plan or membership
• Accurately track all outreach, appointments, and conversions in our CRM
• Support and help manage front desk staff to ensure smooth daily operations
• Represent the D1 brand with professionalism, positivity, and hustle
• Support special events such as parent's night out, sports camps, and specialty clinics
• Promote retail products and ancillary services to members / clients

Who Will Thrive in This Role:

You're purpose-driven, people-focused, and thrive on helping others succeed. You love building relationships, guiding prospects through the sales journey, and creating memorable client experiences.

You operate with urgency and ownership—organized, proactive, and motivated by hitting goals. You bring strong follow-up habits, clear communication, and a bias for action.

You thrive in fast-paced environments, love solving problems, and are always looking for ways to improve systems and outcomes. If you balance empathy with accountability and take pride in both service and results—you'll thrive here.

What We're Looking For:

Minimum Requirements:

• 1+ years of experience in a sales and/or customer facing role (fitness, membership, or service-based sales preferred)
• Thrive with speaking to prospects on the phone
• Strong communication skills and a high-energy personality (on the phone and in person)
• Passion for fitness and helping people achieve their goals
• Self-motivated with a strong personal "why" that aligns with D1's mission
• Comfortable working evenings or weekends based on gym traffic and lead volume
• Must be willing to accommodate changing schedules due to variability in sports seasons

Preferred -- Minimum Qualifications Plus:

• 2+ years of fitness sales experience with a proven track record
• Experience in a boutique gym or training studio
• Familiar with CRM tools and sales metrics
• Bilingual is a plus!

Perks & Benefits:

• Competitive base + commissions and bonuses
• Free D1 Training membership
• Ongoing training and career development
• Continuing education opportunities through D1 and our partners

Who We Are:

D1 Training is a science-backed, athlete-focused training facility that serves adults and youth athletes (ages 7+). We combine professional-grade coaching with a supportive team culture to help our members build strength, speed, confidence, and grit.

At D1 West Frisco, we don't do gimmicks—we do results. You bring the work ethic, and we'll bring the coaching, programming, and accountability to help you level up. As our Client Success & Sales Coordinator, you'll be the one helping new members take that first step.

Ready to recruit the next generation of athletes and life-changers? Apply today and join the team that trains for life.