ETC Sales

ETC Sales Officer

The ETC Sales Officer is responsible for developing and expanding the ETC business among logistics and transport enterprises. The role focuses on customer acquisition, sales execution, and relationship management to achieve revenue targets and strengthen the company's market presence in the electronic toll collection industry.

Essential Duties and Responsibilities:

• Responsible for promoting and selling the truck ETC products, developing and executing sales plans, and driving the achievement of phased sales targets.
• Actively identify potential customers through company-provided resources and personal channels (logistics parks, transportation companies, freight platforms, fleets, etc.).
• Expand cooperation with logistics industry enterprises, platforms, and related resources to facilitate business partnerships.
• Participate in developing sales strategies and marketing plans to increase market share and brand influence.

Customer Management & Service Support:

• Manage the full customer lifecycle, including negotiation, contract signing, data collection, and installation coordination.
• Coordinate with toll station technical and operations teams to ensure smooth installation, activation, and after-sales service of ETC devices.
• Maintain relationships with both new and existing customers, regularly follow up on product usage, collect feedback, and enhance customer satisfaction and retention.
• Establish customer records and follow-up logs, creating a customer database for precise and targeted operations.

Product & Business Optimization:

• Collect and analyze market and competitor product information, conduct comparative assessments, and maintain product competitiveness.

Market Information & Data Analysis:

• Regularly gather market trends, customer demands, and policy changes to support company strategic decision-making.
• Analyze sales data, monitor business performance, and adjust business deployment based on market feedback.

Team Collaboration & Support:

• Assist department leaders with team training, business management, and performance tracking.
• Support company marketing campaigns and promotional projects, contributing to regional market development.
• Complete other tasks assigned by management.

Adhoc:

• Perform other duties as assigned by Operations Coordinator and Managers.

Requirements:

Education & Experience (minimum requirements to perform the job):

School: Diploma in Marketing, Business Administration, Logistics Management, Transportation, or related field.

Post School: Certificate of medical fitness.

Experience: Minimum 1-3 years of sales or business development experience, preferably in logistics, transportation, fleet management, or electronic tolling industry (advantageous).