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Sales Coverage Support Analyst (F/M/X)
Become the expert on client lifecycle operations to enhance service delivery.
Geneva, NONE, Switzerland
Mid-Level
1 week ago
Deutsche Bank
Deutsche Bank is a global investment bank providing financial services and products.
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✨ About The Role
- The Sales Coverage Support Analyst will act as the first point of contact for Relationship Managers and Client Service Executives regarding client-related queries.
- The role involves providing advice and support to enhance client service delivery through expertise in client lifecycle operations.
- The analyst will be responsible for staying updated with the latest policies and providing feedback for continuous service improvement.
- The position requires effective communication with internal support functions to understand their needs and facilitate collaboration.
- The role includes rotating among different groups of expertise to develop a comprehensive understanding of the Bank's processes.
âš¡ Requirements
- The ideal candidate will have four to five years of experience in financial services, particularly in a service role.
- A strong attention to detail and a methodical approach to tasks are essential for success in this position.
- The candidate should possess a client-oriented mindset and demonstrate high service standards.
- Flexibility and a solution-oriented attitude are important traits for adapting to the dynamic needs of Relationship Managers and Client Service Executives.
- Fluency in English is required, and knowledge of additional languages such as German, French, Spanish, or Italian is a plus.
About Deutsche Bank
Deutsche Bank is a global investment bank providing financial services and products.