Inside Sales Representative - Outbound/healthcare (m/w/d)

Inside Sales Representative

Dexcom Corporation (NASDAQ: DXCM) is a pioneer and global leader in the field of continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: to change the way diabetes is treated forever. To make information and insights accessible that lead to better health outcomes. Today, 25 years later, we have shaped an entire industry – and we are just getting started. We are expanding our vision beyond diabetes to empower people to take control of their health. This means personalized, actionable insights that aim to solve important health challenges. Our goal remains: to improve human health.

We are driven by thousands of ambitious, passionate people around the world who strive to win the trust of our customers – through listening, integrity, big visions, and reliability. We have already changed millions of lives – and we are ready to change millions more.

Our vision for the future is to become a leading company in consumer health technology, while continuing to develop solutions for serious health problems. We will achieve this goal by continuously reinventing unique experiences with biosensor technology. Even though we are far from our beginnings as a small company, our dreams are bigger than ever. The opportunity to improve health worldwide is in front of us.

Do you want to make a real difference with your work?

Then become part of our Inside Sales Team as an Inside Sales Representative – you are responsible for the telephone acquisition of new customers from within Dexcom. You will work on assigned customers and support them from the test phase, through onboarding, to the first shipment of goods. You will proactively contact interested parties and convince them through your sales skills and passion for the product to use a Dexcom rtCGM in the future.

You stay by the side of your customers throughout the entire process and are the first point of contact for all topics. You find solutions independently for the concerns of the customers and offer an exceptional customer experience with your excellent communication skills.

Here is where you come in:

• You contact interested customers by phone and actively support our test customers to gain them as permanent patients.
• Until the entry of the original prescription, you are in constant contact with the new patients and thus ensure a smooth process.
• You accompany your new patients through the entire process of initial supply, take over all operational tasks, and support in case of rejections.
• You work on your dashboard independently and prioritize and structure your activities according to the company's goals.

What makes you successful:

• Very good German language skills [fluent, written and oral]
• At least 2-3 years of experience in sales customer service
• Excellent sales communication skills with a talent to quickly build relationships and convince through need-based consulting
• General IT knowledge [MS-Office]

Personal competencies:

• Excellent communication and coordination skills.
• Structured and self-reliant working method.
• High level of customer orientation and team capability.
• Analytical thinking and strategic understanding.
• Flexibility and openness to new sales approaches (e.g., omnichannel).

What you will receive:

• A front-row seat for the use of life-changing CGM technology
• Attractive additional benefits and perks
• Growth opportunities on a global scale
• Access to career development through internal training programs and/or reimbursement of external training costs according to the personal development plan
• An exciting and innovative, industry-leading company that cares about its employees, customers, and the community it supports.

Travel required:

• Daily trips to the office required [home office possible]. This is a hybrid position.

Requirements for experience and education:

• Typically requires at least 4-6 years of professional experience and a high school diploma or equivalent.