Vendor Manager, SDR

Vendor Manager, SDR

The Sales Development team is responsible for connecting top merchants across the US and Canada to our local outside sales team. This team consists of Onshore and Offshore Sales Development Reps who support front-line salespeople in local markets across North America. This team is instrumental in the acquisition of new customers for the DoorDash Restaurant business and focuses solely on strategic top-of-funnel outreach.

This Vendor SDR Manager (T6) role supports the rapid growth that we're seeing within the Sales Development Team. To start, the Vendor SDR Manager will focus on assisting Vendor Sales and Onshore Sales Leaders in launching new teams and accelerating new hire ramp. Because of this, the Vendor SDR Manager must be very adaptable and shift quickly, as well as work easily with multiple team members and international vendors. The Vendor SDR Manager will support SMB PreSale (Inside, Outside, CORE, Strategic) functions, so it's helpful to have insight into those areas or be willing to learn. SDR Managers assume a number of duties as assigned by their direct manager. The Vendor SDR Manager's direct manager (Sr Manager) leads all of our international BPO partners, while also leading the Vendor SDR Manager who may support other sales managers in their launch or growth needs. This role is ideal for someone looking to learn and grow quickly in the vendor sales arena.

Some of the responsibilities required by the Vendor SDR Manager include:

• Team Training, Coaching & Support: Provide regular team training to operations and quality leaders as well as coaching guidance and support based on weekly performance readouts from the operations leaders.
• Performance Data Strategy & Analysis: Help analyze team level data and create action plans for front-line leaders and sales agents. Formulate action plans and complete project work that will drive results for company goals, interim special projects and initiatives.
• Cross-Functional Collaboration: Work with all SMB teams as well as business partners in Strategy & Operations to understand best ways to support mutual success and drive toward KPI's.
• Build and Scale: Collaborate on new infrastructure, systems and processes for new teams functions, and initiatives. This may include BPOs or new teams, by taking on various launch and ramp activities with scalability in mind.

You're excited about this opportunity because you will…

• Be an important part of our leadership team as you will bring new ideas, processes, and training to help us build our Sales Development program.
• Utilize your honed leadership skills with the opportunity to leap directly from a front-line leader or individual contributor role to supporting frontline leaders, moving quickly through the management development path.
• Work in collaboration with cross-functional partners beyond your immediate role, helping you develop new working relationships.
• Use your sales coaching and training skills to boost others and measure impact.
• Work with both our US DoorDash leadership team, as well as our international vendor partners, allowing for remote work and occasional travel to team meetings, and vendor site visits.

We're excited about you because…

• You have a hunger to learn, a curious mind, and receive/give feedback well to create an environment of positive and constant improvement.
• You know how to be a top performer, increase productivity and you've helped others do the same, as a mentor, trainer or team lead.
• You're able to navigate sales tools (e.g. SFDC, Outreach, Chorus, GSuite) easily, and have an analytical mind to compile and utilize data.
• You are resourceful, organized, an independent worker, and able to navigate sales rules of engagement.
• You are patient and passionate about serving others and assisting in their development.
• You can form working relationships with peers, managers, and colleagues at all levels.
• You embrace other cultures and are willing and able to travel internationally if needed.
• You communicate well, and being multilingual is a plus.

Applications for this position are accepted on an ongoing basis

The national base pay range for this position within the United States, including Illinois and Colorado.

$100,640 - $148,000 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$146,200 - $215,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.