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Inside Sales Representative (supplies And Services)

Support growth of aftermarket business through proactive customer engagement
Amsterdam
Entry Level
yesterday
Dover

Dover

A diversified global manufacturer delivering innovative equipment and components, specialty systems, and support services through various operating segments.

Inside Sales Representative (Supplies and Services)

Location: Amsterdam, NL

Work Arrangement: Hybrid

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role

As the Inside Sales Representative, you will be working in the Supply and Service team actively supporting the growth of the Aftermarket business across Benelux, along with an element of proactive lead qualification for the machine sales team (50/50 existing and new business split). This is a commercial inside sales role requiring account management & sales qualification skills.

What You Will Do

  • Build and maintain productive relationships with customers for Aftermarket business.
  • Proactive interactions from onboarding to installed base refresh.
  • Set appointments and visit customers when required.
  • Support customers with consumable forecasts.
  • Identify opportunities for new business within assigned accounts and recover lost business/customers.
  • Contractual services and consumable aftermarket quoting/offering/renewing.
  • Proactive coordination with sales/technical departments.
  • Work towards KPI's and achieve quarterly sales quotas.
  • Run reports and perform analysis to drive sales actions.
  • Proactively identify and pursue new business opportunities within your assigned territory, utilizing various prospecting methods such as telephone calls, email campaigns, and networking.
  • Work closely with End user Sales team in a defined geographic area to progress lead opportunities.
  • Qualify sales leads generated from marketing campaigns and establishing genuine relationships with key stakeholders.
  • Lead discovery conversations with prospects on behalf of our Account Managers to unearth challenges and growth opportunities in both new and existing accounts.

What You Need To Have

  • Proven inside sales experience.
  • Fluent Dutch and English is required.
  • Good selling skills over the phone/video.
  • Knowledge of consultative sales techniques and value selling.
  • Knowledge of lead qualification methods i.e. BANT, MEDDIC etc.
  • Experience working with Microsoft tools (Excel and PowerPoint) & Salesforce.com (or similar CRM).
  • Ability to manage your time and workload effectively.
  • SAP (SD Module), a plus.
  • Results driven, customer oriented and used to work under pressure.

What We Offer

  • A great job, highly professional environment, and friendly work culture
  • Growth opportunities & international environment
  • Recruitment Referral bonus
  • Smart casual dress code

You'll only be the right candidate if you are aligned to our values and culture:

  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people

If you believe you match our values and have the experience we're looking for, then apply! We can't wait to hear from you.

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Inside Sales Representative (supplies And Services)
Amsterdam
Inside Sales
About Dover
A diversified global manufacturer delivering innovative equipment and components, specialty systems, and support services through various operating segments.